What are the responsibilities and job description for the Assistant Branch Manager TX position at InTouch Credit Union?
Brief Description
Assistant Branch Manager TX
Job Type
Full-time
As a not-for-profit community institution, InTouch Credit Union operates branches across Texas, Nevada, and Michigan, proudly serving over 70,000 members in the United States and in more than 20 countries worldwide for over five decades. We are currently seeking a full-time Assistant Branch Manager to join our dynamic Branch Operations team. We offer a competitive salary and bonus incentive.
Education/Certification
Requirements
Assistant Branch Manager TX
Job Type
Full-time
As a not-for-profit community institution, InTouch Credit Union operates branches across Texas, Nevada, and Michigan, proudly serving over 70,000 members in the United States and in more than 20 countries worldwide for over five decades. We are currently seeking a full-time Assistant Branch Manager to join our dynamic Branch Operations team. We offer a competitive salary and bonus incentive.
Education/Certification
- Bachelor’s degree in business, Finance, or a related field preferred or commensurate professional experience.
- Five (5) plus years of hands-on experience in financial services, banking, or member relationship management.
- Three (3) plus years of leadership experience with a strong focus on coaching and team development.
- Strong understanding of financial consultative services, lending, and digital banking solutions.
Requirements
- Required Availability: Monday–Friday, 8:15am–5:15pm with Rotating Saturdays, 8:45am–12:45pm. Number of Saturdays worked may increase based on business needs.
- Effective coaching and mentoring with ability to motivate and influence.
- Serve as a trusted consultant, guiding members through personalized financial solutions.
- Conduct in-depth financial consultations to understand member financial needs and recommend tailored deposit, lending, and wealth management solutions.
- Knowledge of all financial regulations including Federal Bank Secrecy Act (BSA), Office of Foreign Assets Control (OFAC), Reg CC- Funds Availability, USA PATRIOT Act, etc.
- Knowledge of consumer deposit and loan products and services.
- Promote a consultative, relationship-driven service mindset across the team.
- Monitor team performance, member engagement, and financial solutions’ adoption to drive continuous improvement.