What are the responsibilities and job description for the Onsite Contract Role of Equities Trade Support Consultant in Midtown Manhattan, NY position at Intone Networks Inc.?
Hi,
Job title: Equities Trade Support Consultant
Work location: Midtown Manhattan, NY
Work schedule: On-site - 5 Days a week
Interview process: 1 video interview and 1 in-person interview is a must
Job Description:
- Provide direct front‑office technology support to Equities traders, middle office users, and Compliance teams on the trading floor
- Monitor trading platforms and FIX network connectivity to ensure system stability and availability
- Diagnose and resolve real‑time trading issues, including detailed investigation of compliance‑related inquiries
- Communicate major incidents, impacts, and resolution status clearly to key stakeholders and senior management
- Gather, analyze, and document business requirements from traders, ensuring proper tracking, prioritization, and transparency
- Translate business requirements into clear functional specifications for vendor and internal development teams to deliver enhancements
- Share end‑to‑end business workflows with Support and QA teams to strengthen regression testing and operational readiness
- Maintain and continuously improve the knowledge base, support runbooks, scripts, and technical documentation
Qualifications:
- Over 5 years of experience supporting mission‑critical front‑office trading applications within Equities, including U.S. Market Making, ETFs, Electronic Trading, Global Program Trading, and Convertible Bonds.
- Strong understanding of high‑touch trading workflows, FIX protocol, OMS platforms, IOI processing, market data, and CTM flows, Tidal or other scheduler systems.
- Proven experience handling regulatory and compliance‑driven requests and inquiries, including Reg NMS, Reg SHO, CAT, ACT, ORF, and TRACE.
- Proficient with, SQL querying, JIRA for issue tracking, and Excel for operational analysis and reporting.
- Demonstrated ability to build effective relationships and collaborate across front office, middle office, and control functions.
- Experience with scripting and automation tools is a plus.
Soft Skills:
- Highly self-motivated with a strong sense of drive and accountability.
- Confident, dependable, and consistently reliable.
- Proven ability to work independently on complex issues and projects.
- Effective collaborator with strong teamwork skills.
- Excellent written and verbal communication abilities.
- Strong critical thinking and problem-solving skills.
- Detail-oriented with solid documentation and reporting capabilities.