What are the responsibilities and job description for the International Programme Specialist position at INTO University Partnerships?
International Program Specialist
Contract Type: Permanent
Weekly Hours: 38 hours per week
Salary: Up to $66,300 pa Dependent on Experience
Are you passionate about supporting students from around the world and helping them thrive in higher education? Do you enjoy working collaboratively, building connections, and making a meaningful impact on student experiences? If so, we’d love to hear from you.
Hofstra International Programs (HIP) is a partnership between Hofstra University and INTO University Partnerships. Together, we support international students as they build English-language proficiency, academic confidence, and a clear pathway into undergraduate or graduate degree programs at Hofstra University.
Hofstra University is a private institution founded in 1935, dedicated to academic excellence, free exchange of ideas, and the betterment of humankind. We are deeply committed to diversity, equity, inclusion, and belonging, and we welcome applications from individuals of all backgrounds and lived experiences.
About the Role
As an International Program Specialist, you will be a vital member of the HIP team, playing a central role in student engagement, retention, and overall success. You’ll work closely with colleagues across admissions, recruitment, academics, marketing, enrollment, and student services to ensure international students feel supported from pre-arrival through matriculation and beyond.
This role is ideal for someone who is detail-oriented, culturally responsive, proactive, and energized by working in a fast-paced, collaborative environment. Your work will directly contribute to positive student experiences and successful academic progression.
What You’ll Do
Student Engagement & Success
- Support international students from pre-arrival through matriculation in collaboration with campus and INTO partners
- Help plan and deliver orientations, workshops, cultural programs, airport pickups, and community-building events
- Foster a welcoming, inclusive environment that supports belonging and connection to the wider campus community
- Track student engagement and feedback to help improve programs and services
Marketing & Communications
- Support creation and distribution of student-facing and recruitment materials using tools like Canva
- Assist with pre-arrival communications, onboarding content, and orientation presentations
- Help manage communication channels including newsletters, WhatsApp groups, and outreach templates
- Capture and edit photo and video content to support recruitment and engagement
- Guide student workers in creating authentic, student-generated content
Operations & Collaboration
- Coordinate administrative processes related to enrollment, placement testing, registration, and student records
- Maintain organized systems for documents, calendars, meetings, and workflows
- Support data accuracy and reporting across systems such as Salesforce, Slate, and Banner
- Assist with event logistics, campus visits, and agent or partner programs
- Collaborate with campus partners to ensure a seamless and supportive student experience
- Provide guidance to interns or student employees as needed
Why Join HIP?
- Be part of a mission-driven team supporting global student success
- Work in an inclusive, values-based environment
- Gain exposure across multiple functional areas within higher education
- Contribute to a growing, dynamic international education program
Hofstra International Programs is committed to creating a diverse and inclusive workplace. We encourage applications from people of all backgrounds, identities, abilities, and experiences. If you’re excited about this role but don’t meet every requirement, we still encourage you to apply-you may be the right fit in ways we haven’t yet imagined.
Join us in supporting students from around the world as they pursue their academic goals at Hofstra University.
We are committed to creating a diverse and inclusive environment and encourage candidates of all backgrounds and experiences who believe they are suitable for the role to apply. All applications will be reviewed and will receive a response.
Please note: due to the Christmas period, there may be a delay in our response times. All applications are being reviewed, and we will be back in touch with an update w/c 5th January.
We Grow Together
At INTO, we’re in the business of growth. From school to university. From home to somewhere new. From dreams to career plans to long-awaited first days. And we believe growth isn’t just for students – it’s for our people too.
At INTO, growth means opportunities to feed your curiosity, to develop your skills and your career. It means staying true to our start-up soul, boldly saying “yes” and constructively saying “no”. It means building deeper relationships. And it means playing your part in our wonderfully diverse international community. Our dedication to growth – for students, our university partners and agents, for each other, and for ourselves – sets us apart. It’s what makes INTO a uniquely rewarding place to be, and to make a difference.
At INTO, we grow together.
Salary : $66,300