What are the responsibilities and job description for the IT Software Asset Manager position at Intime Infotech Inc?
Job Role: IT Software Asset Manager
Location: San Jose, CA (Hybrid)
Duration: 6 Months/ Contract to Hire
Work Authorization: USC and GC
Interview Mode: Video
Job Description
IT Software Asset Manager
About & Day-to-Day:
will be a hands-on resource responsible for People Systems Strategy, solution, and responsible for Core HCM, Adv Comp. Have experience working in a SOX Compliant environment.
- Software Lifecycle Management
- Maintain a centralized inventory of all software assets, licenses, and SaaS subscriptions.
- Oversee procurement, deployment, renewal, and retirement processes to ensure accurate entitlement and usage tracking.
- Partner with Finance and Procurement to align software spending with budget forecasts and business priorities.
- Governance, Risk & Compliance
- Ensure adherence to software license agreements, vendor terms, and regulatory requirements.
- Lead internal audits and coordinate with external auditors during software license reviews.
- Identify and mitigate compliance risks, ensuring the company avoids fines or unbudgeted true-ups.
- Cost Optimization & Vendor Management
- Analyze software utilization data to identify underused or redundant licenses and drive cost-saving initiatives.
- Develop and implement strategies for license pooling, reallocation, and optimization.
- Negotiate contracts and renewals to secure optimal pricing and service terms.
- Support vendor relationship management and maintain renewal calendars and documentation.
- Operational Excellence
- Develop and enforce ITAM/SAM standards and processes based on industry frameworks (ITIL, ISO/IEC 19770).
- Establish and enforce processes for software request, approval, acquisition, and deployment.
- Promote SAM best practices across the organization through training and awareness initiatives.
- Tools and Reporting
- Manage and optimize SAM/ITSM tools (e.g., ServiceNow, Flexera, Snow, or Ivanti).
- Generate regular reports and dashboards to track compliance, usage, spend, and performance metrics.
- Provide executive summaries and actionable insights to IT and finance leadership.
- Support compliance reporting, regulatory filings, and ad-hoc data requests.
Hard Skills/Tools:
- Software Asset Management (SAM), IT Asset Management (ITAM), or SaaS vendor/subscription management.
- Hands-on experience managing enterprise applications (e.g., SAP, Workday, Atlassian, Google Workspace, Slack, ADP, MathWorks, etc.).
- ITAM/SAM tools (ServiceNow, Flexera, Snow, or similar).
- Preferred
- ITIL, CSAM, or CHAMP certification.
- Experience supporting compliance in regulated environments (e.g., SOX, GDPR, HIPAA).
The IT Software Asset Manager is responsible for the governance, optimization, and compliance of all enterprise software assets and SaaS subscriptions across the organization. This role oversees end-to-end software lifecycle management — from procurement through renewal or retirement — ensuring cost efficiency, license compliance, and alignment with business objectives. The manager will collaborate closely with IT, Finance, Procurement, Legal, and business stakeholders to maintain a transparent and well-governed software portfolio that supports operational excellence and scalability..
What You’ll Do
- Software Lifecycle Management
- Maintain a centralized inventory of all software assets, licenses, and SaaS subscriptions.
- Oversee procurement, deployment, renewal, and retirement processes to ensure accurate entitlement and usage tracking.
- Partner with Finance and Procurement to align software spending with budget forecasts and business priorities.
- Governance, Risk & Compliance
- Ensure adherence to software license agreements, vendor terms, and regulatory requirements.
- Lead internal audits and coordinate with external auditors during software license reviews.
- Identify and mitigate compliance risks, ensuring the company avoids fines or unbudgeted true-ups.
- Cost Optimization & Vendor Management
- Analyze software utilization data to identify underused or redundant licenses and drive cost-saving initiatives.
- Develop and implement strategies for license pooling, reallocation, and optimization.
- Negotiate contracts and renewals to secure optimal pricing and service terms.
- Support vendor relationship management and maintain renewal calendars and documentation.
- Operational Excellence
- Develop and enforce ITAM/SAM standards and processes based on industry frameworks (ITIL, ISO/IEC 19770).
- Establish and enforce processes for software request, approval, acquisition, and deployment.
- Promote SAM best practices across the organization through training and awareness initiatives.
- Tools and Reporting
- Manage and optimize SAM/ITSM tools (e.g., ServiceNow, Flexera, Snow, or Ivanti).
- Generate regular reports and dashboards to track compliance, usage, spend, and performance metrics.
- Provide executive summaries and actionable insights to IT and finance leadership.
What you need:
- Education & Experience
- Bachelor’s degree in Information Technology, Business Administration, or related field.
- 5–7 years of experience in Software Asset Management (SAM), IT Asset Management (ITAM), or SaaS vendor/subscription management.
- Hands-on experience managing enterprise applications (e.g., SAP, Workday, Atlassian, Google Workspace, Slack, ADP, MathWorks, etc.).
- Skills
- Strong understanding of software licensing models (SaaS, subscription, perpetual, concurrent, enterprise agreements).
- Proficiency with ITAM/SAM tools (ServiceNow, Flexera, Snow, or similar).
- Advanced Excel/financial analysis skills and familiarity with software usage analytics.
- Excellent negotiation and vendor-management capabilities.
- Strong analytical, communication, and stakeholder-management skills.
- Detail-oriented, organized, and able to manage multiple priorities in a fast-moving environment.
- Preferred
- ITIL, CSAM, or CHAMP certification.
- Experience supporting compliance in regulated environments (e.g., SOX, GDPR, HIPAA).
Please note that this job description is intended to provide a general overview of the position and does not include an exhaustive list of responsibilities and qualifications.