CDM

Major Job Responsibilities:

Intigral is seeking a motivated and detail-oriented Customer Dock Manager (CDM) to join our team at a customer's dock in Streetsboro, Ohio. The CDM will oversee all dock activities, ensure smooth operations, and maintain high service and quality standards.

Essential Duties and Responsibilities:

• Efficiently unload and receive all incoming trucks from Intigral.
• Verify cart sheet accuracy, identify all missing units (UNMISS) and unboxed units (UNBOC), and mark carts with missing units using slotting boards.
• Stage and sequence Insulated Glass Unit (IGU) carts in designated locations as defined by Intigral.
• Alert the appropriate team for any required CDM line repairs.
• Manage backorders from transfer shipped carts, insert the correct backorder codes for reprocessing, and notify customer service by required cut-off times.
• Sequence carts for glazing line production, unload mixed carts back onto the original glazing line, and clear cart IDs for cart numbers and glazing line sequences.
• Conduct daily inventory reconciliation of carts in transfer shipped vs. actual carts on the production floor.
• Manage customer open orders, including scheduling status production date closeouts by the plant.
• Maintain daily communication with Intigral, reporting late units with status updates, quality alerts, previous day's rejects, and orders on hold.
• Attend customer production meetings as needed to ensure alignment and address any issues.

Required Skills/Abilities:

• Strong organizational and communication skills, ability to manage multiple tasks, and attention to detail.

Education and/or Experience:

• High school diploma or equivalent (Required).
• At least 2 years of experience in dock management, logistics, or a similar role is preferred.