Counter Sales Associate (MUST SPEAK SPANISH)

Why INTERSTATE?

At INTERSTATE, we are helping to build more than just structures; we're building a team of passionate individuals who share our commitment to excellence in the world of lumber and building materials. For over 100 years, INTERSTATE has storied a history for stability, broad range of opportunities, and competitive compensation and benefits. If you are looking to join a dynamic, forward-thinking company that values teamwork, innovation, and growth, then INTERSTATE is where you should be building your future!

INTERSTATE Job Description

Job Title: Counter Sales Representative

FLSA Status: Non-Exempt

Location: Greenwich

Reports to: Location Manager

Date: June/2026

Summary/Objective

The Counter Salesperson is responsible for providing customers with outstanding customer service, which includes Point-of-Sale in-person, phone, and by email sales communication. You will need to be knowledgeable about the lumber building materials and hardware accessories. This role needs to be able to follow manager’s directions and complete task as requested.

Essential Job Functions

· Ability to learn about our products and keep up to date with new products.

· Ability to follow instructions and communicate effectively.

· Ability to work in a fast-paced environment as well as multitask.

· Assists clients with finding the best products that suit their needs.

· Provides quotes and processes orders in an accurate and timely manner.

· Proof, process, and accurately enter orders and quotes into our system.

· Accurately process sales orders generated at the counter.

· Process Cash sale returns and refund paperwork.

· Arranges for return and credit of defective product.

· Monitor inventory to maintain appropriate product inventory levels.

· Ensure that store displays are categorized properly.

· Follow up on missing or delayed shipments.

· Balance cash registers

· Adheres to company policies, processes, and procedures.

· Maintain cleanliness of the counter area and ensures merchandise displays remain stocked and organized.

Other Duties

· Assist with Customers in the yard as needed.

· Other duties as assigned.

Qualifications & Competencies

· Education: High school diploma, GED, or equivalent.

· Experience:

o Minimum of 2 years of inside sales experience required.

o Knowledgeable of brands such as Marvin and Anderson.

o Experience in lumber or construction industry preferred.

o 2 years of industry-relevant experience.

· Skills & Certifications:

o Bilingual Spanish/English

o Ability to read, write, and communicate effectively in English.

o Technical and computer skills.

o Ability to manage multiple projects and multitask.

o Exceptional follow-up skills.

o Excellent verbal/written communication and organizational skills are essential.

o Strong administrative, project management, and interpersonal skills.

o Ability to read and interpret blueprint measurements.

Working Conditions & Physical Demands

· Physical demands include lifting, carrying, standing, kneeling, and walking,

· The employee must frequently lift and move up to 25 pounds and occasionally lift and move objects up to 50 pounds.

· Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

· While performing this job, the employee is occasionally exposed to fumes or airborne particles, moving forklifts, noise, vibration, and extreme weather conditions.

Position Type & Expected Hours

· Full-time position.

· Typical schedule: Monday - Friday, 7:00 AM to 4:00 PM, occasional Saturday from 8:00 AM to12:00 PM.

· Travel: occasional

· Supervisory Responsibility: None

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Experience:

• Inventory control: 1 year (Preferred)
• Construction: 1 year (Preferred)
• Construction sales: 1 year (Preferred)

Ability to Commute:

• Greenwich, CT 06830 (Preferred)

Work Location: In person