Enterprise Application Manager

Overview

Interstate Waste Services is the most progressive and innovative provider of solid waste and recycling services in the country! We primarily service Northern New Jersey, Southern New York State, New York City, Connecticut, with a state-of-the-art rail served landfill located in Ohio. We cater to a diverse range of residential, industrial and commercial customers. Our mission has always been to provide our customers with the highest quality waste, recycling and environmental services, while keeping focus on employees, customer and environmental safety. 

What makes our company culture unique is we have mastered the ability to balance the standards of a large corporate company while maintaining our small business family style culture. 

Essential Job Summary:

Exciting opportunity to join a growing IT team as the team is in the middle of a multiyear digital transformation journey. We are seeking an experienced Enterprise Application Manager to oversee the implementation, maintenance, and optimization of our enterprise software systems, including ERP, CRM, HRIS, EHS, Waste specific software, Fleet Maintenance, Marketing, Finance and other off-the-shelf IT solutions. The ideal candidate will have strong vendor management skills, hands-on technical expertise, and a willingness to explore emerging technologies such as AI, low-code platforms (Power Apps, etc.), and automation tools.  

This is a hands-on leadership role requiring both strategic oversight and technical execution to ensure our enterprise applications align with business objectives while driving efficiency and innovation.

Essential Job Functions: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  Other duties may be assigned. 

Enterprise Application Management

• Lead the implementation, customization, and support of enterprise applications (ERP, CRM, HCM, etc.).  
• Ensure system reliability, performance, and security through proactive monitoring and upgrades.  
• Troubleshoot and resolve complex application issues, working closely with vendors and internal teams.  
• Manage integrations between enterprise systems and third-party applications.  

Vendor & Stakeholder Management

• Serve as the primary liaison between internal teams and software vendors, consultants, and service providers.  
• Negotiate contracts, manage SLAs, and ensure vendors meet performance expectations.  
• Collaborate with business units to gather requirements and align technology solutions with operational needs.  

Innovation & Emerging Technologies

• Explore and implement AI-driven enhancements, automation, and low-code solutions (e.g., Power Apps, Power Automate) to optimize workflows.  
• Stay updated on industry trends and evaluate new enterprise software solutions for scalability and efficiency.  
• Drive digital transformation initiatives by leveraging modern platforms.  

Team Leadership & Support

• Provide technical guidance to IT support teams and end-users.  
• Develop training materials and documentation for enterprise applications.  
• Mentor team and foster a culture of continuous improvement.
• Ensure timely program delivery, product quality, and costs are within budget.

• Coordinate cross-functional projects and dependencies to meet deadlines.
• Level resources across workstreams and identify areas for improvement.

Performs other job related duties as assigned

Requirements and Qualifications:

• Education: Bachelor's Degree (accredited) in Computer Science, Software Engineering, or Information Technology.
• 4 years of relevant work experience in Information Technology or similar area of study.
• 5 years of experience with enterprise application implementation and maintenance.
• 3 years of manager experience managing a team of employees and consultants on implementation and support of enterprise application team
• Must possess a wide range of knowledge to support various corporate business functions
• Proven Vendor Management and contract negotiation skills
• Experience with custom connectors and APIs.
• Ability to handle change, multitask and keep up with a fast pace and consistently growing environment.
• Strong problem solving and creative skills and the ability to exercise sound judgment and make decisions based on accurate and timely analyses.
• Should have requirement gathering and documentation experience
• Should be able to work closely with the business stakeholders and work towards the solutioning of the requirements
• Effective written and verbal communication
• Familiarity with project management software like Jira, MS Project is essential.
• Strong organizational skills and ability to communicate risk and status effectively.

Additional Information

IWS’s base pay actually offered takes into account a range of factors including, but not limited to, internal equity, the candidate’s geographic region,  job-related knowledge, skills, qualifications, and other business and organizational needs.

Bonus: This role is bonus eligible as part of the compensation package.

Benefits: IWS employees are eligible to participate in our benefits plan.  Should an employee choose to participate, they can choose from a range of benefits to include, but is not limited to, health insurance, retirement savings benefits, paid vacation and holidays, as well as access to numerous voluntary benefits.  Any coverages for health insurance and retirement benefits will be in accordance

This job description is intended to be an accurate representation of the general functions of the job, rather than exhaustive list of duties, responsibilities, or experience. Other duties may be assigned, requested, or required. Aspects of the job may be altered without notice.

Interstate Waste Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Salary Range Minimum

Salary Range Maximum

Salary : $115,000 - $150,000