What are the responsibilities and job description for the Front Office Manager - Medical/Healthcare position at Interstate Therapy Solutions?
Front Office Supervisor - Hospital Physical Therapy Department
An Amazing Opportunity for a Front Office Supervisor!
Interstate Therapy Solutions is a member of the Confluent Health family of physical therapy and occupational therapy companies. We are looking for a Full-Time Front Office Supervisor to join our team!
At Interstate Therapy Solutions, you’ll find an AMAZING culture because we want our employees to love coming to work and do what they love – helping our patients get back to their everyday lives. We provide you with a fun, family-like environment, support and resources to do AMAZING work. Come where you can flourish!
Summary of Job:
In our state of the art, 420 bed hospital, the Front Office Supervisor works under the direct supervision of the Director. This position is for our Outpatient Physical Therapy Department.
Duties include, but are not limited to, supervising front office staff (where applicable), greeting patients, answering phones, scheduling patients, verifying insurance, collection of co-pays. The Supervisor sets the tone of the facility.
Must be cheerful and welcoming at all times.
Minimum Qualifications for position:
- 2 years minimum front office experience in physical therapy or medical field
- 1 year supervisory experience in physical therapy or medical field
- Ability to communicate cleary
- Ability to multi-task
- Professional appearance
- Cheerful, positive, can-do attitude
Our Full-Time Front Office Manager Enjoy these Amazing Benefits:
- Competitive salary Employee-centric work culture from the top, down!
- Medical, dental, vision, STD, LTD insurances
- Generous PTO
- 401(k) Employer Matching
- Free life and STD insurances
- Financial assistance for catastrophic life events
- New Parent Perks
- And more!
Location: Lancaster Ca.
Status: Full-time
Setting: Hospital Outpatient
Pay: $22-$30 per hour
Duties and Responsibilities:
• Telephone etiquette
• Computer usage
• Emails – check daily and make timely responses
• Clean front office work area and waiting area
• Schedule patients
• Verify insurance
• Make follow up calls on patients and insurance
• Pre authorizations for PPO, Tricare and workers comp
• Collection of co-pays and co-insurance
• Work closely with Billing office (collections list and keep Director apprised of status)
• Enter PTPN foto intakes, follow ups, discharges
• Manage front office and clinic supplies inventories
• Supervise front office staff and ensure responsibilities are delegated and followed through
• Work harmoniously with Director and co-workers
• Set example for the clinic staff
• Strong work ethic
• Develop rapport with fellow Office Managers – share ideas
• Other duties and tasks, as assigned
Education and Experience:
• High School Diploma or equivalent
• 1 year minimum front office experience in a Physical Therapy or Medical office
• 1 year supervisory experience preferred
Qualifications:
• Interest in physical therapy or related medical field
• Understanding of and ability to perform outstanding customer service
• Cheerful, positive, can-do attitude
• Willingness to go the extra mile
• Professional appearance
• Ability to multi-task
• Ability to follow directions and use sound judgment while performing duties
• Ability to communicate clearly and with a respectful delivery
• Ability to organize time and set priorities appropriately
• Ability to establish rapport and work harmoniously with patients and co-workers
• Willingness to pitch in to do what it takes
Amazing Front Office Supervisor Apply Now!
EOE
Salary : $22 - $30
