What are the responsibilities and job description for the Truck Parts Specialist position at Interstate Power Systems?
JOB REQUIREMENTS: Job Title: Truck Parts Specialist Location:
Marshfield, WI Company: I-State Truck Center Shift: M-F 8:00am-4:30pm
The Heavy-Duty Truck Parts Specialist is responsible for providing
exceptional customer service and technical expertise in the sale and
distribution of parts for heavy duty trucks and equipment. This role
involves assisting customers (both in-person and over the phone),
identifying and sourcing parts, managing inventory, and ensuring
accurate order fulfillment to support repair and maintenance operations.
The ideal candidate must have experience sourcing or looking up parts
for Detroit, Western Star, Alliance, CAT, and Cummins. Key
Responsibilities: Greet and assist customers in identifying parts needs
for heavy duty trucks, construction equipment, or related machinery. Use
catalogs, electronic databases, and technical knowledge to locate and
recommend appropriate parts. Process sales transactions, including cash,
credit, and account payments, with accuracy. Provide pricing,
availability, and delivery information to customers. Coordinate with
warehouse staff and suppliers to source parts not in stock. Maintain
accurate inventory records and assist with stock replenishment as
needed. Handle customer inquiries, returns, and warranty claims
efficiently and professionally. Stay updated on industry trends, product
specifications, and new equipment models. Collaborate with service
technicians to ensure the right parts are provided for repairs.
Qualifications: High school diploma or equivalent; technical training in
automotive or heavy equipment parts is a plus. Proven experience in
parts sales, preferably in the heavy-duty truck or equipment industry.
Strong knowledge of heavy-duty truck and equipment components and
systems. Excellent customer service and communication skills.
Proficiency with inventory management software and parts lookup systems.
Ability to read and interpret technical manuals and schematics.
Detail-oriented with strong organizational and multitasking abilities.
Physical ability to lift and move parts as required (up to 50 lbs or
more). Preferred Skills: Familiarity with brands such as Detroit,
Allison Transmissions, Caterpillar, Cummins, or similar. Prior
experience in a dealership, repair shop, or parts distribution setting.
Work Environment: Primarily works at a parts counter in a retail or shop
environment. May involve standing for extended periods and occasional
work in a warehouse or stockroom. Employee Benefits Competitive Wages -
Be paid your worth! Health, dental and vision coverage - Begins on the
first day of the following month. Paid Time Off - (PTO) starts accruing
day one of your full-time employment. Holidays - 6 Holidays and 2
Floating Holidays per year 401(K) - with company matching Long Term
Disability\... For full info follow application link. Equal Opportunity
Employer minorities/females/veterans/individuals with
disabilities/sexual orientation/gender identity. \*\*\*\*\* APPLICATION
INSTRUCTIONS: Apply Online: ipc.us/t/EC47AE00088B40D1
Marshfield, WI Company: I-State Truck Center Shift: M-F 8:00am-4:30pm
The Heavy-Duty Truck Parts Specialist is responsible for providing
exceptional customer service and technical expertise in the sale and
distribution of parts for heavy duty trucks and equipment. This role
involves assisting customers (both in-person and over the phone),
identifying and sourcing parts, managing inventory, and ensuring
accurate order fulfillment to support repair and maintenance operations.
The ideal candidate must have experience sourcing or looking up parts
for Detroit, Western Star, Alliance, CAT, and Cummins. Key
Responsibilities: Greet and assist customers in identifying parts needs
for heavy duty trucks, construction equipment, or related machinery. Use
catalogs, electronic databases, and technical knowledge to locate and
recommend appropriate parts. Process sales transactions, including cash,
credit, and account payments, with accuracy. Provide pricing,
availability, and delivery information to customers. Coordinate with
warehouse staff and suppliers to source parts not in stock. Maintain
accurate inventory records and assist with stock replenishment as
needed. Handle customer inquiries, returns, and warranty claims
efficiently and professionally. Stay updated on industry trends, product
specifications, and new equipment models. Collaborate with service
technicians to ensure the right parts are provided for repairs.
Qualifications: High school diploma or equivalent; technical training in
automotive or heavy equipment parts is a plus. Proven experience in
parts sales, preferably in the heavy-duty truck or equipment industry.
Strong knowledge of heavy-duty truck and equipment components and
systems. Excellent customer service and communication skills.
Proficiency with inventory management software and parts lookup systems.
Ability to read and interpret technical manuals and schematics.
Detail-oriented with strong organizational and multitasking abilities.
Physical ability to lift and move parts as required (up to 50 lbs or
more). Preferred Skills: Familiarity with brands such as Detroit,
Allison Transmissions, Caterpillar, Cummins, or similar. Prior
experience in a dealership, repair shop, or parts distribution setting.
Work Environment: Primarily works at a parts counter in a retail or shop
environment. May involve standing for extended periods and occasional
work in a warehouse or stockroom. Employee Benefits Competitive Wages -
Be paid your worth! Health, dental and vision coverage - Begins on the
first day of the following month. Paid Time Off - (PTO) starts accruing
day one of your full-time employment. Holidays - 6 Holidays and 2
Floating Holidays per year 401(K) - with company matching Long Term
Disability\... For full info follow application link. Equal Opportunity
Employer minorities/females/veterans/individuals with
disabilities/sexual orientation/gender identity. \*\*\*\*\* APPLICATION
INSTRUCTIONS: Apply Online: ipc.us/t/EC47AE00088B40D1