What are the responsibilities and job description for the Plumbing Service Manager position at Interstate Mechanical LLC?
Interstate Mechanical LLC
Join Our Team as a Plumbing Service Manager!
Celebrating 50 Years of Excellence – Join IMCOR Today!
Are you an experienced Plumbing Superintendent looking for a company that values leadership, innovation, and teamwork? IMCOR, consistently ranked in the top 10 by Ranking Arizona and one of the most successful mechanical contractors in Arizona for 50 years, is seeking a Plumbing Service Manager to lead our talented teams. We offer competitive pay, excellent benefits, and the opportunity to be part of a respected industry leader. If you’re passionate about delivering quality craftsmanship and driving project success, we’d love to meet you!
Why Join IMCOR?
At IMCOR, we believe in building more than just projects – we build careers, relationships, and opportunities. Our success is fueled by a team-oriented culture where everyone plays a vital role in delivering excellence. We invest in our employees by providing top-tier benefits, ongoing training, and a supportive work environment that encourages growth and advancement.
Your Role as a Plumbing Service Manager
We are seeking an experienced and dynamic Plumbing Service Manager to lead our Commercial Plumbing Service Department. This is a pivotal role responsible for overseeing the daily operations of our plumbing service team, ensuring top-tier service delivery, customer satisfaction, and operational efficiency.
As the Plumbing Service Manager, you will be the go-to leader for our technicians and support staff, working closely with dispatch, vendors, suppliers, and clients. You’ll also serve as a senior company representative, maintaining strong relationships and open communication across all levels of the organization and with our customers.
Key Responsibilities:
Schedule and coordinate technicians to meet service demands and customer expectations.
Provide hands-on technical support and leadership in field service operations.
Recruit, hire, onboard, and train plumbing technicians to maintain a high-performing team.
Supervise and evaluate technician performance, offering guidance and improvement plans when needed.
Ensure all service work meets quality, safety, and technical standards.
Develop and implement training programs focused on the latest plumbing techniques and safety protocols.
Hold regular team meetings for training, updates, and performance reviews.
Collaborate daily with dispatch to optimize technician schedules based on skill level and job priority.
Monitor budgets, departmental goals, and key performance indicators to drive profitability.
Review work orders, invoices, and technician reports for accuracy and timely billing.
Manage parts and inventory procurement to avoid project delays.
Enforce company policies and procedures consistently across the team.
Oversee service vehicle usage, maintenance, and inventory to ensure readiness and compliance.
Coordinate with other department managers to support company-wide goals and projects.
What We’re Looking For
Proven experience in a leadership role within commercial plumbing service industry.
Strong technical knowledge of plumbing systems, codes, and standards.
Excellent team leadership, communication, and organizational skills.
Ability to train and develop technicians with a focus on safety and efficiency.
Experience with scheduling, budgeting, and department-level management.
Proficiency in interpreting work orders, project documentation, and reporting tools.
Valid driver’s license and clean driving record.
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Benefits Package:
- Comprehensive Health Benefits (Medical, Dental, Vision, AD&D, Life, STD/LTD, and 401(k))
- Paid Time Off (PTO and Holidays)
- Competitive Wages & Growth Opportunities
We are an E-Verify employer and an Equal Opportunity Employer, providing competitive wages and excellent employee benefits. Drug Free Workplace.
Join Us & Make an Impact!
At IMCOR, we don’t just build mechanical systems – we build careers. If you’re ready to lead projects, develop teams, and drive success, apply today and become part of an industry-leading organization where your skills and leadership will make a difference!
Apply Now & Let’s Build the Future Together!