Sprinkler Coordinator

Interstate Fire Protection is a progressive fire safety contractor that has been providing design, installation and service of systems throughout the country and mostly in the Northeast for over 30 years. A local company with national reach that has a friendly, family-oriented atmosphere and a competitive salary benefit package. Join our team and have the opportunity of working with various systems and cross training in suppression systems.

Position Overview

Interstate Fire Protection is seeking a reliable, organized, and motivated Sprinkler Coordinator to support the day-to-day operations of our Sprinkler Division. This position will work directly with our division administrator & closely to our sprinkler technicians, and office staff to keep inspections, paperwork, scheduling, and follow-up moving efficiently within the division.

Key Responsibilities:

• Own and coordinate the sprinkler inspection schedule, keeping schedules organized and communicating with technicians and customers as needed.
• Generate, review, and dispatch inspection reports in a timely and accurate manner.
• Review all third-party tasks, ensuring required IVRs and work orders are in place and that technicians are following through on the required work.
• Track outstanding items and follow up with technicians and others as needed to help prevent billing delays or roadblocks.
• Upload backflow test reports to local water districts when required and ensure required documentation is submitted accurately and on time.
• Answer, screen, and direct incoming phone calls to the appropriate person or department.
• Assist with other administrative duties and daily operational needs as they arise.
• Assist with onboarding and training new technicians on our company portal and administrative processes.
• Provide support with office, shop, and inventory-related tasks when needed.
• Be willing to learn and assist with different areas of the Sprinkler Division as business needs change.

What We're Looking For:

• Highly organized and able to manage multiple tasks and deadlines.
• Comfortable working in a fast-paced environment where priorities can change throughout the day.
• Strong attention to detail and follow-through.
• Good communication and customer service skills.
• Comfortable learning new software, systems, and processes. ( Uptick, Excel, Microsoft, Apple ETC )
• Able to work independently while also being a team player.
• Willing to ask questions, learn, jump in and help wherever needed to keep the division running smoothly.
• You don't need to know everything about the sprinkler industry coming in. We can teach you the industry and our systems. What matters most is that you're dependable, organized, willing to learn, and able to keep things moving. If you do have any prior experience in administrative, scheduling , construction, fire protection or service-industry fields that is a plus!

Schedule & Opportunity:

• Part-time to start, with the opportunity to grow into a full-time position.
• Opportunity for increased responsibility and growth within the Division/Company for the right person.

If you are organized, dependable, willing to learn, and enjoy keeping things moving behind the scenes, we'd like to hear from you.

Job Type: Part-time

Pay: $20.00 - $24.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Ability to Commute:

• Gardiner, ME 04345 (Required)

Ability to Relocate:

• Gardiner, ME 04345: Relocate before starting work (Required)

Work Location: In person

Salary : $20 - $24