Branch Manager

Location: Missoula, Montana
Company: I-State Truck Center
Job Title: Branch Manager

I-State Truck Center is a premier heavy- and medium-duty truck dealership and service network representing Freightliner, Western Star, Isuzu, Battle Motors, East Manufacturing, Fruehauf, and other leading truck and trailer brands. Our Missoula location is a high-volume, full-service dealership offering comprehensive parts and service operations.

Position Overview

The Branch Manager is the senior leader of the Missoula dealership and is fully accountable for financial performance, customer experience, employee engagement, and operational excellence. This is a highly visible, entrepreneurial leadership role ideal for a proven dealership General Manager or an ambitious multi-department manager ready to take full P&L ownership of a multi-million-dollar operation.

Since 1957, Interstate Companies, Inc. has grown from one of the world's first Detroit Diesel distributors into a dynamic, family-owned organization that proudly serves the transportation industry. Today, more than 1,600 team members across our corporate office and five operating divisions, Interstate Assembly Systems, Interstate Bearing Systems, Interstate Energy Systems, Interstate Power Systems, and I-State Truck Center, live our "Pride in Service" promise every day.

As Branch Manager, you are the face of I-State Truck Center in the Montana market. You will lead all parts and service operations while building lasting industry relationships and delivering the exceptional customer experience that has defined our reputation for nearly 70 years.

Key Responsibilities

• Full P&L ownership, with responsibility for achieving or exceeding annual revenue, gross profit, and net operating income targets.
• Lead all dealership departments, including Parts, Service, and Administration.
• Develop and execute annual business plans, forecasts, budgets, and capital expenditure requests.
• Recruit, develop, coach, and retain a high-performing leadership team, including Service and Parts management.
• Drive operational performance, profitability, productivity, customer satisfaction, and market growth across the branch.
• Oversee facility maintenance, appearance, safety, and compliance with OEM standards and applicable federal and state regulations, including DOT, OSHA, and EPA requirements.
• Build and maintain strong relationships with key fleet customers, OEM and manufacturer representatives, including Freightliner, Western Star, Daimler Truck North America, Isuzu, Battle Motors, East Manufacturing, and Fruehauf, as well as key vendor partners.
• Champion a safe, ethical, accountable, and inclusive workplace culture aligned with Interstate Companies' values.
• Actively participate in 20-Group and OEM council meetings and implement best practices across the dealership.

Qualifications & Requirements

• Minimum 5-10 years of progressive leadership experience in a heavy- or medium-duty truck dealership or related commercial vehicle environment, such as Freightliner, Western Star, Isuzu, Peterbilt, Kenworth, International, Battle Motors, or similar.
• Proven P&L management experience with annual revenues exceeding multiple millions.
• Demonstrated success growing market share and improving profitability within a competitive commercial truck market.
• Strong financial and business acumen with the ability to analyze financial statements, manage expenses, improve departmental performance, and drive overall branch profitability.
• Deep knowledge of parts and service operations, service absorption, warranty administration, and extended warranty programs.
• Experience supporting multiple truck and trailer product lines is preferred, including brands such as East Manufacturing and Fruehauf.
• Exceptional leadership, coaching, and team-building skills with a track record of developing talent and building high-performing teams.
• Excellent communication and customer-facing skills, with the ability to build relationships with fleet customers, OEM partners, vendors, and employees.
• Proficiency with CDK, Procede, Karmak, or similar dealership management systems.
• Valid driver's license and ability to maintain a Class B CDL or willingness to obtain one.

Preferred Qualifications

• Prior General Manager, Branch Manager, or multi-department management experience within a commercial truck dealership.
• Experience supporting Freightliner, Western Star, Isuzu, Battle Motors, East Manufacturing, Fruehauf, or comparable truck and trailer brands.
• Experience managing both parts and service operations within a dealership or commercial transportation environment.

Employee Benefits

• Competitive Wages: Competitive compensation designed to recognize your experience and contributions.
• Tuition Assistance: Support for continued education and career growth.
• Comprehensive Health Coverage: Health, dental, and vision plans starting the first day of the following month.
• Paid Time Off (PTO): Begins accruing on day one of full-time employment.
• Holidays: 6 holidays plus 2 floating holidays per year.
• 401(k): Company matching to support your future.
• Disability and Life Insurance: Long-term disability, short-term disability, and life insurance provided.
• HealthiestYou: Virtual healthcare access paid by Interstate.
• Pet Insurance: Coverage options for your furry family members.
• Employee Discounts: Discounts available on company products and services.
• Employee Assistance Program: Free 24/7 access to resources and guidance for life's challenges.
• Health and Well-being Screening: Paid screenings for employees and their spouses.

Join I-State Truck Center

If you are a proven truck dealership leader who understands how to build teams, strengthen customer relationships, grow market share, and drive profitable parts and service operations, we want to hear from you. This is an opportunity to take ownership of a key Montana location while representing a diverse portfolio of respected truck and trailer brands.

Note: This job description is not exhaustive, and duties may evolve to meet business needs.

Interstate Companies is an Equal Opportunity Employer. We welcome all qualified candidates to apply by submitting a resume for consideration.

Apply Now: Join our team and help lead the continued growth and success of I-State Truck Center in Missoula!

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