What are the responsibilities and job description for the Route Service Manager (Route Delivery) position at Interstate Batteries?
Purpose of Job:
To deliver batteries and provide exceptional customer service to a predetermined route of customers and dealers within your territory. Grow route sales through outrageous customer service, providing trustworthy advice and driving dealer retention.
Job Components:
- Deliver batteries and provide service each dealer on your route in a timely manner.
- Follow all Environmental Health and Safety rules and policies
- Establish, build and maintain good dealer relationships.
- Effectively manage consignment programs to help dealers increase sales and drive retention
- Complete documentation on a timely basis.
- Maintain the route by keeping displays clean and keeping dealer list up to date
- Invoice all units that fail to last warranty period
- Rotate batteries to maintain quality product and service standards
- Collect and handle payments on account, which may include cash, checks and money orders
- Collect and return junk and/or used batteries.
- Load and unload truck
Qualifications:
- Must possess current DOT Medical Certification and maintain clean driving record.
- Depending on equipment that will be operated, a Class A or B Commercial Drivers License may be required.
- Prior driving and customer service experience highly desirable
- Good communication skills
- Ability to interact effectively with customers
- Strong customer service skills.
- High school diploma or GED equivalent
- Ability to read, write and compute basic math.
Scope Data:
- Uses frequent independent judgment when making decisions
Work Environment:
- Regularly required to use hands to grasp or handle, talk and hear, stand and walk.
- Specific vision abilities include close vision, depth perception and ability to adjust focus.
- Ability to regularly lift and/or move 50 lbs. without assistance
- Exposed to battery warehouse conditions such as exposure to moving equipment mechanical parts, fumes or airborne particles; toxic or caustic chemicals.
Pay: From $24.00 per hour
Expected hours: No less than 40.0 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Opportunities for advancement
- Paid time off
- Paid training
- Parental leave
- Referral program
- Vision insurance
Application Question(s):
- Are you comfortable lifting 50-75lbs periodically?
Experience:
- Delivery driver: 2 years (Required)
License/Certification:
- Drivers License (Required)
Work Location: In person
Salary : $24