Human Resources (HR) Coordinator

Description

Company Profile:

Interstate is a fast-growing, family-owned company specializing in janitorial services with operations throughout North America. We hire dedicated employees who are committed to making a difference. Every day we create opportunities that allow our team members to grow and reach their full potential. Come join the family & WORK HAPPY!

Job Summary:

We are seeking an experienced Human Resources (HR) Coordinator with outstanding people skills to support our growing organization. Our ideal candidate will assist with the day-to-day functions of the department with a focus on recruiting which includes supporting recruiting efforts, policy enforcement and employee issue resolution. We seek an individual who is highly motivated, organized, team-oriented, positive, and talented. We truly embrace a "Work Happy" philosophy!

About You:

You have years of experience with a Human Resources department that supports hourly associates, and you understand how to balance holding associates accountable while also providing them support and career guidance.

You are genuinely passionate about helping companies grow and thrive in a fast-paced environment. You enjoy the challenge of building something new and can work across departments to get both support and alignment. You can work independently but understand the importance of the team. You are organized, goal oriented and efficient with time and budget.

Duties and Responsibilities:

• Manage job postings, screening qualified candidates, and coordinating interviews.
• Assist HR team with employee relations issues and ensuring accurate and timely documentation of concerns or issues.
• Handles employment-related inquiries from applicants, client, employees, and supervisors, referring complex and/or sensitive matters to the appropriate staff.
• May attend and participate in employee disciplinary meetings, terminations, and investigations.
• Administer day-to-day HR related transactions including legal and regulatory compliance and policy administration/interpretation.
• Help to complete ad-hoc projects and employee communications including open enrollment communications.
• Manage and track FMLA, ADA, and STD claims/inquiries and address any issues or questions that may arise.
• Manage Workers' Compensation process (including First Report of injury and Return to Work).
• Assist managers with recruiting efforts, applicant tracking, status of applicants and job ad placements.
• Supports employee recognition and retention programs.
• Reviews, tracks, and documents compliance with mandatory and non-mandatory training.
• Enhance employee satisfaction by resolving issues/answering questions promptly, organizing new program offerings and team building activities.
• Help manage client HR-related issues including understanding the issues, timing, sentiment, risk and client expectations. Work with the balance of the HR Team to ensure a complete, prompt and amenable resolution.
• Contribute to the development and maintenance of an organizational culture that values a diverse, inclusive and equitable work environment.
• Comply with federal, state, and local legal requirements by studying existing and new legislation; enforcing adherence to requirements; recommending best practices; reviews policies and practices to maintain compliance; advising management on needed actions.
• Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.
• Provide support to employees in various HR-related topics such as leaves benefits and compensation and resolve any issues or questions that may arise.
• Assist in maintaining employee files and records in electronic form.
• Performs other duties as assigned by AVP, HR & Payroll.

Requirements

• Bachelor’s degree in human resources, Business Administration, or related field preferred.
• Experience managing pipeline of candidates through job postings, screenings, and other related recruiting responsibilities.
• Proven demonstration of effective human relations in a high-performance culture with a strong sense of customer service, excellent interpersonal, oral and written communication skills.
• Knowledge of federal, multi state, and local employment laws and regulations, including knowledge of EEO, ADA and FMLA.
• Three to five years of experience across several of Human Resources disciplines.
• Excellent verbal and written communication skills.
• Excellent interpersonal, negotiation, and conflict resolution skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Ability to prioritize tasks and to delegate them when appropriate.
• Ability to act with integrity, professionalism, and confidentiality.
• Thorough knowledge of employment-related laws and regulations.
• Proficient with Microsoft Office Suite or related software.
• Experience with or the ability to quickly learn the organizations HRIS (Paylocity) and talent management systems.
• Bilingual (Spanish/English) preferred but not required.
• Ability to regularly move throughout the workplace and between departments or facility areas to attend meetings, deliver or retrieve materials, obtain information, coordinate work-related activities, and provide support to employees and departments.

Knowledge, Skills and Abilities:

Process Management, Written Communication, Negotiation Skills, Presentation Skills, Collaboration, Self-Motivated, Team Player, Strategic Thinker, Leader, Self-Starter, Listener, Advisor, Problem Solver.

Compensation:

Salary is commensurate with experience. Interstate offers a full range of benefits including Medical and Dental insurance and paid holidays, vacation / PTO days. We have an amazing culture and find time every day to celebrate the successes of our team.

Candidate must have reliable transportation, be legally authorized to work in the United States, and be willing to submit to a background check.

Interstate Premier Facility Services Provider is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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