Bench Repair Technician

Who we Are?

Intersection is the managing member of CityBridge, and the hiring entity. CityBridge is the owner and operator of the LinkNYC network. At LinkNYC you’ll have access to all of Intersection’s incredible benefits and career opportunities.

LinkNYC is a first-of-its-kind communications network that provides free super fast, public Wi-Fi, phone calls, device charging, and access to city services to millions of New Yorkers and visitors across the five boroughs. And through content programs like Link Local and #ArtOnLink, LinkNYC is also a platform for community and civic engagement that supports small businesses, community organizations, and local artists. LinkNYC is delivered through a partnership between the City of New York and CityBridge, a NYC-based consortium of leading experts in media, technology, and connectivity.

LinkNYC recently received a $200 million investment that will accelerate the expansion of the network throughout New York City, expanding 5G access and bringing free high-speed Wi-Fi and other critical services to more New Yorkers in more neighborhoods across the city. Over the next several years, LinkNYC will more than double its current footprint, expanding its free public Wi-Fi network across thousands of newly deployed, second generation 5G-enabled kiosks, called Link5G. We’re building out our team to help us achieve our ambitious goals.

What is the Role?

As a Bench Repair Specialist, you will test, evaluate, disassemble, and re-assemble parts of the Link kiosks in support of the repair and maintenance of the CityBridge project. You will replace defective parts and track assembly repairs to provide feedback on systemic issues for evaluation by engineering. You will update software as appropriate and ensure that equipment is ready for installation in the field.

This is a full-time position. The hours are 7:30am -3:30pm, Monday Through Friday.

What You Will Accomplish

• Assemble electronic components according to engineering specifications and schematics
• Diagnose and repair electronic components and systems returned from the field as defective
• Provision electronic components with required firmware, software and operating systems
• Maintain operational software versions
• Track parts consumption and log repairs
• Quality Assurance and workmanship testing
• Use tools such as multimeters, soldering irons, and diagnostic software for troubleshooting
• Collaborate with maintenance, IT, and operations teams to resolve equipment issues quickly
• Assist in identifying recurring issues and recommending long-term solutions or equipment upgrades
• Document maintenance and repair work, contributing to our ongoing effort to improve procedures and best practices
  
  

You're a Great Fit For This Role Because

• Comfort and familiarity with electro-mechanical components
• Ability to use common hand and power tools (ie drills, screwdrivers and wrenches), may require use of specialized tools
• Knowledge of cable and harness assembly methods, including crimping and soldering
• Follow documented procedures (ours or generally accepted procedures) in fitting, adjusting and proper functioning of parts
• Ability to clearly communicate both verbally and in writing
• Ability to read and understand technical documents and procedures
• Good time management skills
• Ability to lift and sustain 50 lbs. overhead for a short period of time
• A self-starter is preferred
  
  

Rate: $21-26/hr

Offers of employment are contingent upon successfully passing a review of motor vehicle records, verification of social security number, and passing a drug test at a certified testing facility.

At Intersection we celebrate every voice that makes us unique and every perspective that makes us grow. It’s our shared responsibility to create an equitable environment where every employee contributes to the culture of the company. Our products and offerings impact cities across the world and it’s our goal to represent the diversity and differences that make cities special. We will be relentless in that pursuit, because together we are better. We encourage applications from all qualified individuals without regard to race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, marital status, disability, and veteran status.