Software Engineer

WHAT YOU WILL DO EVERYDAY

As an Analyst, Software Engineer, you will assist in developing, testing, and deploying software solutions and automations that enhance Interra’s internal systems and member services. You will work under the direction of more experienced software engineers to build foundational programming skills and learn how to integrate applications within our environment.

You will support automation and system enhancement projects, follow established coding standards, and participate in documenting and communicating technical processes. This role provides hands-on experience with multiple technologies and is designed as an entry point into the Software Engineering career path, with opportunities to grow into more complex development responsibilities over time.

Direct Reports: None

HOW YOU WILL MAKE AN IMPACT

35%            Assist in developing and maintaining code for Interra’s systems and automation platforms, including languages and tools such as PowerOn, HTML, PowerShell, Python, and other relevant programming technologies. Help set up parameters in Symitar and OpCon, and document updates according to established standards. Work with business units and business analysts to gather requirements and begin learning how to translate business needs into technical solutions.

25%            Support analysis and problem-solving efforts by identifying issues, researching potential solutions, and implementing supervised fixes for simple to moderately complex problems. Collaborate with vendors, project teams, and IT staff during configuration, testing, and deployment of solutions.

20%            Learn and apply automation tools to improve efficiency and reduce manual processes, working closely with senior software engineers. Participate in documenting workflows, maintaining solution and process documentation, and updating project tickets under the guidance of senior staff.

10%            Assist with developing basic BI reports and support data analysis tasks using Interra’s BI toolset. Help gather and organize data required for reporting and decision-making.

10%            Participate in team meetings and provide concise progress updates on assigned tasks. Assist with unit testing and validation of new solutions in development and test environments. Maintain, update, and close service and change tickets in a timely manner once supervised tasks are complete.

--                 Must comply with all company policies and procedures, applicable laws and regulations, including but not limited to the Bank Secrecy Act, the USA PATRIOT Act, Office of Foreign Assets Control, Military Lending Act (MLA), Service Member Credit Relief Act (SCRA) and HMDA.

WHAT YOU WILL NEED TO SUCCEED

Experience

0-2 years of experience with one or more programming languages plus familiarity with Jack Henry development tools. Exposure to automation, scripting, or application development preferred.

Education / Certifications / Licenses

This level of knowledge is acquired through completion of an Associate degree in Computer Science, Information Systems Business, Analytics, or related field. Must have and maintain a valid driver's license.

PREFERRED SKILLS

-  Basic understanding of software development principles, methodologies, and the software development lifecycle.

-  Strong desire to learn and grow technical skills through mentorship and hands‑on experience.

-  Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint).

-  Strong organizational and problem‑solving skills with attention to detail.

-  Ability to work collaboratively within a team environment and build positive relationships with peers, management, and other departments.

-  Effective verbal and written communication skills, including the ability to document and explain basic technical concepts.

-  Willingness to ask questions, seek feedback, and take initiative on assigned projects.

-  Commitment to delivering exceptional member service while supporting Interra’s mission, vision, and Core Values.

-  Professional level of verbal and written communication skills are essential to the position.

INTERPERSONAL SKILLS

-  A significant level of trust, credibility and diplomacy is required. In-depth dialogue, conversations and explanations with customers, direct and indirect reports and outside vendors can be of a sensitive and/or highly confidential nature.

-  Communications may involve motivating, influencing, educating and/or advising others on matters of significance.

-  Handling sensitive and/or confidential information with discretion and professionalism.

COMPETENCIES

-  Data Gathering & Analytics - Gathers data from relevant, sometimes independent sources. Able to synthesize data, recognize correlations, and draw conclusions that inform decision-making. Applies understanding of Interra and the marketplace to analysis.

-  Adaptable - Maintains effectiveness in reaching goals by adapting to changing circumstances, tasks, responsibilities, and people. Adjusts effectively to new work structures, processes, or requirements.

-  Functional Expertise - Possesses a sufficient level of technical and professional skill or knowledge in position-related areas; keeps up with current developments and trends in areas of expertise; actively seeks ways to grow and be challenged using both formal and informal development activities.

-  Interpersonal Savvy - Relates to and can connect with diverse individuals and groups at all levels within the organization. Externally, builds appropriate relationships and rapport with members and external partners.

-  Effective Communication - Utilizes a variety of communication modalities effectively and appropriately across multiple channels. Is effective in a variety of communication settings: one-on-one, small and large groups, or among diverse styles and position levels. Adjusts to fit the message to the audience. Provides timely and helpful information to others across the organization.

-  Organizational Savvy - Understands Interra's culture and the interconnectedness between different parts of the business, including a knowledge of systems, practices, policies, and procedures. Able to identify opportunities and potential problems and navigate through formal and informal channels to achieve solutions.

ADA REQUIREMENTS

Physical Requirements

-  Perform primarily sedentary work with limited physical exertion and occasional lifting of up to 20 lbs.

-  Must be capable of climbing / descending stairs in emergency situation.

-  Must be able to operate routine office equipment including telephone, copier, facsimile, and calculator.

-  Must be able to regularly perform work on computer for an average of 6-8 hours per day, when necessary.

-  Must be able to work extended hours whenever required or requested by management.

-  Must be capable of regular, reliable and timely attendance.

Working Conditions

-  Must be able to routinely perform work indoors in climate-controlled shared work area with minimal noise.

Mental and/or Emotional Requirements

-  Must be able to perform job functions independently and work effectively either on own or as part of a team.

-  Must be able to plan and direct the work activities of self and others.

-  Must be able to read and carry out various written instructions and follow oral instructions.

-  Must be able to speak clearly and deliver information in a logical and understandable sequence.

-  Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public.

-  Must be able to perform responsibilities with composure under the stress of deadlines / requirements for extreme accuracy and quality and/or fast pace.

-  Must be able to effectively handle multiple, simultaneous, and changing priorities.

-  Must be capable of exercising highest level of discretion on both internal and external confidential matters.