Office & Operations Coordinator, Platform

LOCATION

New York, NY, USA - Onsite 5 days a week (NoHo Office)

JOB DESCRIPTION

We’re looking for an Office and Operations Coordinator who’s excited to own the day-to-day office experience, manage events, and support core operations administration. This role is ideal for someone who’s highly organized, personable, and proactive, someone who can keep a physical office running smoothly by getting their hands dirty and problem solving whatever issues might arise, and enjoys improving and sustaining the behind-the-scenes systems that help a team move faster.

You should be comfortable with administrative work, vendor coordination, and office logistics/organization, but also tech-forward: strong computer skills, quick to learn new systems, and interested in setting up automations, better processes, and clean documentation.

WHAT YOU’LL DO

OFFICE

• Own the daily office rhythm: supplies, mail/packages, guest experience, meeting room readiness, and general office organization.
• Coordinate vendors and service providers (cleaning, repairs, internet/IT support, building management, etc.)
• Manage office inventory and purchasing; keep the office stocked and cost-conscious.
• Maintain office guidelines and make it easy for people to follow them (signage, docs, quick training).

EVENTS

• Manage and coordinate all internal events, external Interplay hosted events, and all events being held at the office.
• Event coordination with internal and external represnetatives.
• Handle ordering and set up of catering.
• Manage all scheduling.
• Manage RSVPs and RSVP communication.
• Responsible for day of execution including set-up and breakdown.

OPERATIONS

• Help run operational “admin backbone” tasks: documentation, trackers, forms, intake workflows, recurring checklists.
• Identify operational friction and propose improvements (templates, automations, better trackers).
• Execute platform support to Interplay portfolio companies, colloquially know as “connecting the dots” with an emphasis on sourcing leads for intro requests.
• Help maintain simple dashboards and trackers (e.g., Airtable/Notion/Sheets), ensuring data is accurate and current.
• Act as a go-to person for “how do I…?” questions around internal systems and workflows.
• Assist with general accounting needs like tracking and recording expenses, managing monthly uncategorized reports, and executing recurring business payments.
• Support business entity filings, annual reports, and compliance documentation with state agencies.
• Assist in creating, publishing, and managing blogs, podcasts, and marketing content across platforms.
• Collect and report weekly analytics for marketing, talent, website, and podcast performance.
• Maintain email groups, support Airtable database updates, and assist with scraping tools and research tasks.

WHO YOU ARE

• A self starter and motivated to learn.
• A problem solver and someone who’s not afraid to get their hands dirty.
• A swiss army knife who can and wants to handle a multitude of different responsibilities.
• Organized.
• A person experienced in managing timelines and are able to organize information into plans.
• A person who is creative and willing to generate innovative ideas for events and marketing campaigns, always staying ahead of industry trends.
• A proactive problem solver, capable of identifying potential issues and providing timely solutions.
• A team player with excellent interpersonal skills, collaborating effectively with cross-functional teams and building strong relationships.
• A person capable of managing multiple priorities and deadlines while maintaining a high level of quality and professionalism.
• A tech-savvy and comfortable working with various software and tools related to marketing, event planning, content creation, and data management.
• A person who gets things done, finds a way around walls and pursues excellence.
• A person looking for a role to gain a wide array of experiences.

REQUIRED SKILLS

• 2 years experience in office management, operations, executive admin, or similar coordination-heavy roles preferred but not required.
• Strong computer/technical skills (Google Workspace, Slack, Zoom; confident learning new tools quickly).
• Exceptional organization and follow-through; you can manage multiple streams without dropping details.
• Personable and service-oriented, comfortable helping others and creating a great in-office experience.
• Clear written communication and comfort documenting processes.

PREFERRED SKILLS

• 2 years in administrative, operations, or business support roles.
• Strong organizational, communication, and problem-solving abilities.
• Familiarity with Google Workspace, Airtable, LinkedIn, Affinity, Quickbooks, and content management systems.
• Ability to manage multiple tasks efficiently while maintaining accuracy.
• A self-starter who can identify process improvements and take initiative.