Office Coordinator

Interplan is not accepting unsolicited assistance from search firms for this employment opportunity.

Job Description

Interplan is a national architectural and engineering firm with a legacy spanning over 50 years. We specialize in designing innovative spaces for restaurant and retail brands nationwide. Our Orlando office is seeking a forward-thinking and detail-oriented Office Coordinator to join our team as the first point of contact at our front desk. This role will play a vital part in ensuring smooth office operations and delivering exceptional service to support our internal client satisfaction strategy. If you’re hungry, humble, and people-smart, we’d love to hear from you!

Responsibilities

• Serve as a reliable point of contact with active listening, strong interpersonal skills, and effective email and phone etiquette.
• Address issues proactively, guide employees as needed, and demonstrate empathy and a can-do attitude in all interactions.
• Prioritize tasks, meet deadlines, and provide kind follow-ups to keep teams and projects on track.
• Schedule and edit meetings, document meeting minutes, and maintain filing systems to ensure smooth daily operations.
• Maintain document control, office security protocols, and inventory management while ensuring workspace organization.
• Operate Microsoft Office Suite, UPS shipping software, and project management tools. Troubleshoot minor technical issues as required.
• Facilitate cross-department coordination, support conflict resolution, and foster a considerate, team-oriented environment.
• Identify issues independently, make effective decisions, and escalate problems appropriately while maintaining a resourceful, solution-oriented mindset.

Qualifications & Prior Experience

• Minimum 2 years in an administrative, office coordination, or customer service role.
• Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint), and Google Docs/Sheets.
• Familiarity with UPS shipping software, multi-line phone systems, and E-fax processes is a plus
• Basic troubleshooting skills and cybersecurity awareness.
• Strong organizational and prioritization skills with attention to detail.
• Effective verbal and written communication skills, including phone etiquette.
• Proven ability to multitask, meet deadlines, and keep teams aligned with follow-ups.
• Empathy, professionalism, and a customer-focused attitude.
• Prior experience managing inventory control or workspace organization.
• Background in a fast-paced, team-oriented environment with cross-department collaboration.

Compensation & Benefits

• Open and collaborative work environment
• Continuing Education and Professional Development
• Active employee-led activities committee
• Medical, Dental, and Vision Insurance
• Short Term Disability and employer-paid Long-Term Disability and Life Insurance
• Flexible Spending and Dependent Care Accounts
• Employee Assistance Program
• Health and Wellness Program
• Paid Holidays
• Paid Time Off (PTO)
• 401(k) with Employer Match and access to a Financial Advisor for ongoing Financial Wellness Education
• Performance-based Bonus Program

Join our team at Interplan and help create spaces that celebrate Humanity! This is a full-time, in-office role with growth and career development opportunities.