What are the responsibilities and job description for the Accounting Assistance Specialist position at Internova Travel Group?
Overview
Global Travel Collection (GTC), part of Internova Travel Group, is the most influential collection of international luxury travel agencies. More than 1,500 GTC advisors are industry leaders in providing premium travel services to leisure travelers, corporate executives and the entertainment industry. GTC’s combined global reach and leverage translate into value, recognition and preferential treatment for its world traveler clients.
Responsibilities
The Advisor Accounting Assistance Specialist is tasked with providing support for Salesforce operations. Key responsibilities include ensuring operational system readiness and coordinating with the accounting desk to uphold service level agreements, taking on ad hoc tasks and initiative to create a revenue department; like reaching out to advisors to invoice on their behalf and charging a fee. Escalate issues to senior management as required.
- Learn Salesforce and follow the SLA’s
- Salesforce tool, learn the platform & Communicate with Independent Contractors and resolve issues.
- Report issues as needed for future processes, application or operational enhancements.
- Work with internal support teams to identify and solve day-to-day agent commission issues in a timely manner.
- In house vendors – assistance and reconciliation (Italian Journey & Sophisticated)
- Identify and work on Card connect script and issues
- Work on special projects and enhancements
- Provide advisors with the option to invoice on their behalf for a fee. Identify methods through which AAA can generate revenue.
- Vendor receivables – review, identify & void.
Qualifications
- 5 yrs. experience in travel agency accounting
- Ability to think ahead, anticipating problems and risks
- Ability to work independently, follow through and complete tasks
- Strong team player, organizational skills, self-motivated, driven, and flexible
- Excellent customer service skills
- Work effectively in a fast-paced environment
- Agresso/NetSuite experience a plus
PAY AND BENEFITS
Our benefit offerings include choice of two medical plans and two dental plans, vision insurance, flexible spending accounts (FSAs), company-paid life insurance and AD&D, optional additional life insurance and AD&D, disability insurance, paid parental leave, paid time off, 401k Plan with company match, discounted employee travel options, access to LinkedIn Learning webinars and courses. Discounted pet insurance and auto, home, & renters insurance.
The salary range on this job posting/advertising has been developed to give applicants a wide range to comply with pay transparency laws in all states and geographical areas. Many factors, such as years of experience, geographical location, budget etc. are considered when determining the starting rate of pay. The salary range posted represents the pay range for U.S. candidates. If the job posting indicates that the role is available for international candidate consideration, the salary range will be based on the local market for the country where the candidate would be working.
This role may be eligible for an incentive, commission, bonus, or a discretionary bonus program based on the company’s financial goal achievement and individual performance.
Internova Travel Group is an Equal Opportunity Employer. We make employment decisions without regard to age, race, religion, national origin, gender, disability, veteran status, genetic information, sexual orientation and gender identity or any other protected class.
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