What are the responsibilities and job description for the Regional HR Manager position at International Workplace Group plc?
About IWG
IWG has been at the forefront of the flexible workspace revolution for more than 30 years. We’ve made it possible for organisations and individuals around the world to take a new approach to the traditional working day. With over 3,400 locations across 110 countries, we enable millions of people every day to have a great day at work.
Our customers include start-ups, small and medium-sized enterprises, and large multinationals — all with unique goals, people, and aspirations. Through our portfolio of brands — Regus, Spaces, HQ, Signature, and No18 — we provide flexible workspace solutions tailored to every need. Learn more at www.iwgplc.com.
About The Role
The Regional HR Manager serves as a strategic business partner to the Regional EVP and their leadership teams and downline, supporting the execution of business goals through effective people strategies. This role will provide guidance across all areas of human resources, including leadership development, performance management, employee relations, compliance to company policies, investigations, and mediation.
The Regional HR Manager will be a trusted advisor who drives a high-performance culture, develops strong leaders, and ensures that IWG’s values and people priorities are embedded across the region.
Key Responsibilities
IWG has been at the forefront of the flexible workspace revolution for more than 30 years. We’ve made it possible for organisations and individuals around the world to take a new approach to the traditional working day. With over 3,400 locations across 110 countries, we enable millions of people every day to have a great day at work.
Our customers include start-ups, small and medium-sized enterprises, and large multinationals — all with unique goals, people, and aspirations. Through our portfolio of brands — Regus, Spaces, HQ, Signature, and No18 — we provide flexible workspace solutions tailored to every need. Learn more at www.iwgplc.com.
About The Role
The Regional HR Manager serves as a strategic business partner to the Regional EVP and their leadership teams and downline, supporting the execution of business goals through effective people strategies. This role will provide guidance across all areas of human resources, including leadership development, performance management, employee relations, compliance to company policies, investigations, and mediation.
The Regional HR Manager will be a trusted advisor who drives a high-performance culture, develops strong leaders, and ensures that IWG’s values and people priorities are embedded across the region.
Key Responsibilities
- Partner closely with the EVP, Human Resources and the Regional EVP and leadership team to align HR strategies with business objectives.
- Provide expert advice and coaching to managers and leaders on performance management, employee engagement, and organizational effectiveness.
- Lead and manage employee relations matters, including investigations, conflict resolution, and mediation, ensuring fair and consistent outcomes.
- Identify and address capability gaps through targeted leadership development, training, and succession planning.
- Support workforce planning, organizational design, and change management initiatives.
- Analyze trends and metrics to develop proactive solutions that support regional goals.
- Collaborate with global and regional HR colleagues to ensure consistency in policy application and to share best practices.
- Champion IWG’s culture, ensuring an inclusive and high-performing workplace.
- Proven HR generalist experience with demonstrated ability to operate as a hands-on business partner in a fast-paced, results-driven environment.
- Experience supporting multi-site and/or multi-state operations is strongly preferred.
- Strong capability in coaching leaders, managing performance, and resolving complex employee relations matters.
- Demonstrated ability to influence at senior levels and drive alignment between HR and business objectives.
- Resilient, proactive, and comfortable navigating change and ambiguity.
- Excellent interpersonal, communication, and problem-solving skills.
- Bachelor’s degree in Human Resources, Business Administration, or a related field (Master’s or HR certification preferred) and/or three plus years in an HR Manager capacity