What are the responsibilities and job description for the Office Assistant/Receptionist position at International Therapy Solutions?
Now Hiring: Office Administrator – Mental Health Practice (Ann Arbor, MI)
We are currently seeking a friendly, organized, and detail-oriented Office Administrator to join our compassionate and client-centered mental health practice in Ann Arbor, MI.
At our practice, we’re committed to delivering high-quality, empathetic mental health care. We’re looking for someone who shares our dedication to excellence and service—and who enjoys creating a smooth, welcoming experience for both clients and staff.
Position Details:
- Schedule: Monday to Friday, 9:00 AM – 5:00 PM
- Job Type: Full-Time
- Location: In-person (Ann Arbor, MI)
Key Responsibilities:
As an Office Administrator, you will play an essential role in supporting the daily operations of our clinic. You’ll be responsible for both administrative and client-facing tasks, including:
- Managing appointments and calendars using TherapyNotes
- Conducting medical billing through our EMR system
- Calling and following up with new and current patients
- Accepting and processing patient payments
- Checking in patients and verifying insurance coverage
- Communicating with insurance companies
- Maintaining accurate client records
- Organizing electronic files
- Collecting and organizing outcome data in Microsoft Excel
- Assisting with office upkeep (e.g., taking out trash as needed)
Qualifications:
- Proficiency in Microsoft Excel, including formulas and data management
- Experience with Microsoft Word and general Office suite
- Excellent organizational and multitasking skills
- Strong attention to detail and accuracy in data entry
- Comfortable with multi-line phone systems and scheduling
- Basic clerical knowledge and professional communication skills
- Ability to operate a calculator and 10-key pad
- A team player with a willingness to learn and support wherever needed
Benefits:
- Health, dental, and vision insurance
(Employee-paid; high-quality group coverage options)
- Paid Time Off (PTO)
- Supportive and mission-driven work environment
Pay: $20.78 - $25.02 per hour
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
Work Location: In person
Salary : $21 - $25