What are the responsibilities and job description for the Medical Services Coordinator position at International SOS?
International SOS is the world’s leading medical and security services company with over 12,000 employees working in 1,000 locations in 90 countries. We were founded on the principle of putting our clients’ employees first and this is still true today. Led by 5,200 medical professionals and 200 security specialists our teams work night and day to find solutions to protect our clients and their employees in whatever situation they may be facing; we assess, advise and assist from a medical, security and logistical perspective on a global scale to protect and save lives and thereby enable our clients to achieve their business goals. As we’ve delivered on this mission over the last 35 years, we have become the market leader in global telehealth services and digital health solutions for an extensive client base of Fortune 500 companies, NGO’s and governments around the world.
The Package
Join a company dedicated to protecting workers and providing emergency standby care in some of the most challenging and unique environments. You’ll gain hands-on experience in industrial and occupational medicine while enjoying a culture that supports autonomy and work-life balance.
We offer comprehensive benefits, paid time off, and continuing education—plus perks like license renewal reimbursement and professional liability coverage. If you’re ready to grow your expertise and make a real difference, this is your opportunity.
Become part of a global network of medical professionals and unlock limitless opportunities—because saving lives knows no borders.
What’s in It for You?
The Medical Services Coordinator is responsible for the oversight of on-site medical services and the management of the health services subcontractor, ensuring full compliance with contractual obligations, applicable regulatory requirements, and organizational standards. This position is non-clinical, but a hands-on role focused on the coordination, supervision, and governance of medical service delivery rather than the provision of direct clinical care.
The Coordinator provides leadership in medical operations, quality assurance, emergency preparedness, and continuous improvement across all project medical facilities. Through structured oversight, effective collaboration with key stakeholders, and the implementation of established programs and procedures, the role contributes to the ongoing support of workforce health, safety, and well-being.
The Medical Services Coordinator will report directly to the Project ES&H Manager.
We are presently staffing for Full-time Medical Services Coordinators for one of our industrial client sites near Reno, Nevada. This role is 6 days a week. The shifts are 7:00 am - 5:00 pm Monday to Saturday with a 3 week on / 3 week off rotation.
How You'll Contribute
Key Responsibilities – Medical Services Oversight
Minimum RN or NP with a Nursing Science Degree / Associates Degree or Paramedic with an associate degree or bachelor’s degree. Preferable to have a post-graduate qualification in Occupational health.
Minimum 3 Years’ Experience In The Following
The Package
Join a company dedicated to protecting workers and providing emergency standby care in some of the most challenging and unique environments. You’ll gain hands-on experience in industrial and occupational medicine while enjoying a culture that supports autonomy and work-life balance.
We offer comprehensive benefits, paid time off, and continuing education—plus perks like license renewal reimbursement and professional liability coverage. If you’re ready to grow your expertise and make a real difference, this is your opportunity.
Become part of a global network of medical professionals and unlock limitless opportunities—because saving lives knows no borders.
What’s in It for You?
- Comprehensive Health Coverage – Enjoy peace of mind with Medical, Dental, and Vision benefits.
- Emergency Travel Assistance – Support when you need it most, wherever you are.
- 401(k) with 3% Company Match – Invest in your future with our generous retirement plan.
- Paid Time Off – 10 vacation days accrued annually to recharge and relax.
- Extra Time for You – 2 floating holidays plus 9 paid statutory holidays.
- Financial Security – Short- and long-term disability coverage and life insurance included.
- Professional Protection – We provide professional liability insurance for your peace of mind.
- License Renewal Reimbursement – We cover the cost of keeping your credentials current.
- Continuous Learning – Access ongoing education opportunities to grow your career.
- Worldwide Reach - Discover job opportunities across continents and build an international career with us!
The Medical Services Coordinator is responsible for the oversight of on-site medical services and the management of the health services subcontractor, ensuring full compliance with contractual obligations, applicable regulatory requirements, and organizational standards. This position is non-clinical, but a hands-on role focused on the coordination, supervision, and governance of medical service delivery rather than the provision of direct clinical care.
The Coordinator provides leadership in medical operations, quality assurance, emergency preparedness, and continuous improvement across all project medical facilities. Through structured oversight, effective collaboration with key stakeholders, and the implementation of established programs and procedures, the role contributes to the ongoing support of workforce health, safety, and well-being.
The Medical Services Coordinator will report directly to the Project ES&H Manager.
We are presently staffing for Full-time Medical Services Coordinators for one of our industrial client sites near Reno, Nevada. This role is 6 days a week. The shifts are 7:00 am - 5:00 pm Monday to Saturday with a 3 week on / 3 week off rotation.
How You'll Contribute
Key Responsibilities – Medical Services Oversight
- Support mobilization, setup, commissioning, and turnover of onsite medical facilities in line with project needs.
- Partner with CMHMS and subcontractors to establish compliant, fully operational site clinics.
- Oversee subcontractor performance for scope, quality, and regulatory compliance.
- Provide reports and metrics to the ES&H Manager to support decisions and continuous improvement.
- Assist with incident investigations as needed.
- Support development and implementation of site medical emergency response procedures.
- Maintain readiness of onsite emergency medical services.
- Participate in emergency drills to assess effectiveness and identify improvements.
- Oversee workforce well-being initiatives, including the Mental Health Program.
- Support programs that enhance employee health, engagement, and productivity.
- Manage the Musculoskeletal Injury Prevention Program (MSIPP), ensuring training and compliance.
- Monitor effectiveness and recommend improvements based on data and workforce needs.
- Collaborate with project leadership, site teams, and medical subcontractors.
- Act as liaison between medical services and project functions to ensure alignment.
- Promote teamwork, professionalism, and open communication across disciplines.
- Follow all ethical standards related to onsite health services.
- Represent the organization professionally in all interactions.
- Promote the organization’s mission, values, and objectives.
- Exercise sound judgment and professionalism in all decisions.
Minimum RN or NP with a Nursing Science Degree / Associates Degree or Paramedic with an associate degree or bachelor’s degree. Preferable to have a post-graduate qualification in Occupational health.
Minimum 3 Years’ Experience In The Following
- Clinic management in an occupational health setting
- Subcontracts management and oversite.
- Implementing well-being programs / mental health well-being programs
- Implementing muscular skeletal injury prevention programs.
- Knowledge of the workers’ compensation process
- Conducting clinical and quality assessments on health services
- Knowledge of Occupational Health Standards and Regulations.
- Excellent written and oral English