Aviation Mission Planner

At International SOS, we are in the business of protecting and saving lives. For 40 years, we have delivered customised security risk management, health, and wellbeing solutions to organisations worldwide. With a presence in ninety countries and a team of 13,000 experts, we provide 24/7 support to help organisations fulfil their Duty of Care responsibilities.

Now, we are looking for talented individuals to join our team and make a difference.

About the Role

Aviation Mission Planner plays a key role in enhancing mission synchronization, ensuring operational efficiency/communication, and fostering strategic partnerships across multiple military commands, interagency entities, and key stakeholders. This position supports the integration of operational planning and readiness initiatives, ensuring ISOS capabilities remain aligned with evolving mission requirements and strategic objectives.

This role serves as the key liaison and subject matter expert to the U.S military and other key stakeholders. Focusing on problem resolution, enhancing interoperability, and building situational awareness of senior operational, transportation, and healthcare stakeholders.

Key Responsibilities

• Provide operational pre-mission planning, support, and coordination in the lead-up to mission launch, ensuring all operational elements are informed, aligned, and prepared for mission execution.
• Communicate readiness status and operational plans clearly and proactively to customers and stakeholders, fostering confidence and ensuring shared situational awareness.
• Continuously monitor, assess, and anticipate operational changes across complex environments to identify areas requiring adjustment/assistance before situations escalate, enabling proactive response and mission readiness, and flawless mission execution
• Conduct comprehensive post-mission debriefings with customers and stakeholders to ensure client satisfaction, capture actionable feedback for continuous improvement, and support planning and required operational changes to enhance follow-on missions.
• Verify that geographically separated staff have completed equivalent debriefings and initiated reconstitution of supplies, ensuring sustained readiness and operational continuity.
• Systematically capture, consolidate, and update all mission-related documentation to maintain accurate records and support future planning and audit requirements.
• Complete and submit all required pre- and post-mission situation reports to the designated client representatives and operational liaisons as required. As required
• Capture and memorialize “lessons learned” to ensure continuous improvement across all aspects of the mission from pre-mission planning to mission debriefing.
• Provide real-time interface to all client touchpoints during steady state, contingency, and alert mission taskings.
• Ability to interface with senior leaders and executives and be viewed as a mission SME/trusted partner.
• Develop an exceptional working relationship with the client, demonstrating our proactive commitment to this mission and ownership of problem resolution.
• Be a calming presence during surge or contingency support operations.

About You

Required Skills and Knowledge

• Demonstrated expertise operating within Geographic or Functional Commands or serving as an Operations Planner at the Service Component level with a strong understanding of joint operational planning and execution. Aero Medical Evacuation is highly desired.
• Previous tour at USTRANSCOM, Combined Air Operations Center, or other air movement element of USTRANSCOM.
• Proven ability to operate independently in complex, cross-functional coordination efforts, while building and sustaining strategic relationships with key stakeholders in geographically diverse operational environments globally.
• Ability to thrive in high pressure/asymmetrical situations while developing safe and operationally sound decisions.
• Comfortable providing exceptional support in a mercurial operating environment.
• Understanding of aviation mission planning, airport ground operations, and aviation logistics planning. Previous passenger operations a plus.
• Demonstrates strong situational awareness of cultural sensitivities and time zone complexities, ensuring respectful and effective communication across global operations.

Required Work Experience

• Demonstrated effective verbal and written communication skills including but not limited to the ability to present to groups and to interpret and summarize complex written materials.
• Demonstrated effective problem solving, interpersonal and analytical skills.
• Demonstrated proficiency in utilizing various CRM and software programs (example Microsoft Outlook, Excel, Power Point, Salesforce.com)

Required Qualifications

• Bachelor's degree in Aviation/Aerospace or equivalent in a relevant field is required.
• Previous operational Aviation Medical Evacuation experience highly desirable.
• Previous management of a large-scale US Govt. contract desirable.
• Master's degree in Aviation/Aerospace Management is desirable.
• Active Secret or Top-Secret Clearance is required.

Required Languages

• Excellent written and oral English. 

Work Environment

•   Primarily location being established this position requires the flexibility to relocate on short notice for Temporary Duty (TDY) assignments to other geographic (CONUS and OCUNUS) locations, as dictated by mission requirements.

Travel / Rotation Requirements

•    Up to 15% of travel time required to visit clients and operational sites 
•    Travel to Intl.SOS locations within the USA and abroad will be required from time to time.

By joining International SOS, you will contribute to a global network dedicated to protecting people and organisations. We offer a dynamic and respectful workplace where expertise, innovation, and collaboration drive our success.

13,000 experts | 1,200 locations | 90 countries | 110 languages

Start your journey with us today. Apply now!

Pay: $110,000.00 - $115,000.00 per year

Work Location: In person

Benefits:

Salary : $110,000 - $115,000