What are the responsibilities and job description for the Medical Records Technician Outpatient Team Lead GS9 Rating position at International SOS Government Medical Services?
Company Description
International SOS Government Medical Services, Inc. delivers customized medical and security risk management and wellbeing solutions to enable our clients to operate safely and effectively in environments far from home. Founded in 1984, we operate in 92 countries providing integrated medical solutions to organizations with international operations. Our innovative technology and medical and security expertise focus on prevention, offering real-time, actionable insights and on-the-ground quality delivery. We provide clinical services to include “hands on” direct care at over 800 sites around the world, many of which include inpatient clinical care capabilities. With 12,000 staff (including 5,200 medical and behavioral health providers) our services include the design, deployment, and operation of healthcare solutions including freestanding surgical facilities in remote and austere environments, telemedicine consultation through a wide range of virtual modalities, referrals to a global network of more than 100,000 vetted providers, and global aeromedical evacuation. Within our portfolio of companies, International SOS Government Medical Services, Inc., headquartered in Houston, Texas provides contracted healthcare support to Government defense and civil agencies and government contractors, including support to military exercises and operations, diplomatic missions, natural disasters, and refugee care. To protect your workforce, we are at your fingertips: internationalsos.com
Job Description
position will represent International SOS Government Medical Services, Inc. and provide services outlined
below:
Provide outpatient professional medical coding leadership and coordination to meet Veterans Affairs (VA)
standards for timeliness and accuracy; query providers to resolve documentation issues; ensure compliance
with Veterans Health Administration (VHA), Centers for Medicare & Medicaid Services (CMS), Health
Process record coding within seven (7) calendar days.
Achieve ≥95% accuracy for Current Procedural Terminology (CPT) / Healthcare Common Procedure Coding System (HCPCS), Evaluation and Management (E/M), and International Classification of Diseases, Tenth Revision, Clinical Modification (ICD‑10‑CM) / Procedure Coding System (ICD‑10‑PCS) as applicable.
Query providers via email or VistA Integration Revenue and Reporting (VIRR) using an approved form.
Close VIRR queries no later than thirty (30) days after date of discharge or service; record final impact at closure.
Provide coding guidance; develop training materials; present ongoing training; coordinate, assign, and monitor workflow; orient and instruct new coding personnel and/or students; provide input for performance evaluations and hiring. (Lead‑only, not supervisory).
Ensure audit findings and claim denials related to coding errors are resolved; correct daily coding rejections for accurate billing and data collection.
Provide required reports and briefings to the designated Central Texas Veterans Health Care System (CTVHCS) point of contact and the Contracting Officer’s Representative (COR).
Meet regularly with the COR and Contracting Officer (CO) with agendas and minutes addressing timeliness, accuracy, and completeness.
Submit quality assurance/quality improvement (QA/QI) reports and other COR‑required reports per Services Summary threshold.
Use Computerized Patient Record System (CPRS), Veterans Health Information Systems and Technology Architecture (VistA), and VistA Integration Revenue and Reporting (VIRR), including the Veterans Integrated Service Network (VISN)‑mandated Evaluation and Management (E/M) calculator.
Apply official coding references: ICD‑10 Official Coding Guidelines; CPT Assistant; Coding Clinic; National Correct Coding Initiative (NCCI); and CMS guidance.
Perform 100% data validation of assigned encounters and maintain documentation for COR review; keep abreast of regulatory changes affecting coded information.
Complete required organizational compliance education, including assigned requirements that are client-specified, for Joint Commission Healthcare Staffing Services certification or other regulatory bodies.
This list is non-exhaustive, and the role holder may be required to undertake additional duties that are not specifically listed above.
Qualifications
Registered Health Information Technician (RHIT)
Certified Coding Specialist (CCS) or Certified Coding Specialist–Physician-based (CCS-P)
Registered Health Information Administrator (RHIA)
American Academy of Professional Coders Certified Professional Coder (CPC)
Experience:
Minimum three (3) years of continuous coding experience in a facility with a patient population equal to or greater than the VA
Technical Proficiency
ICD-10-CM, ICD-10-PCS, CPT, HCPCS
L4-TMS-H010.2-Job Description
Effective Date: 6/26/2024 Version 1.00
Currents versions are displayed on the Document Library on SharePoint.
For Internal Use Only
VA systems: Veterans Health Information Systems and Technology Architecture (VistA), Computerized Patient Record System (CPRS), and Vista Integration Reporting and Revenue (VIRR)
Use of Evaluation and Management (E/M) calculator when mandated
Education Required:
High school diploma or equivalent
Physical Requirements:
Work is normally performed in a typical interior/office work environment
Work involves sitting and standing for prolonged periods of time
May require bending, stooping and lifting up to 15 lbs
Other Special Qualifications:
Must be able to read, write, and speak English to effectively communicate
US Citizen or Permanent Resident Card is required
Pass/possess VA Public Trust Clearance
Additional Information
Pay range is based on several factors and may vary in addition to a full range of medical, financial, and/or other benefits. Final salary and offer will be determined by the applicant’s background, experience, skills, internal equity, and alignment with geographical market data.
Benefits – Full-time positions are eligible for our comprehensive and competitive benefits package including medical, dental, vision, and basic life insurance. Additional benefits include a 401k plan paid time off and an annual bonus. International SOS Government Medical Services, Inc. complies with all federal, state, and local minimum wage laws.
International SOS Government Medical Services, Inc. is an equal opportunity employer and does not discriminate against employees or job applicants on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with the applicable federal, state and local laws.
International SOS Government Medical Services, Inc. delivers customized medical and security risk management and wellbeing solutions to enable our clients to operate safely and effectively in environments far from home. Founded in 1984, we operate in 92 countries providing integrated medical solutions to organizations with international operations. Our innovative technology and medical and security expertise focus on prevention, offering real-time, actionable insights and on-the-ground quality delivery. We provide clinical services to include “hands on” direct care at over 800 sites around the world, many of which include inpatient clinical care capabilities. With 12,000 staff (including 5,200 medical and behavioral health providers) our services include the design, deployment, and operation of healthcare solutions including freestanding surgical facilities in remote and austere environments, telemedicine consultation through a wide range of virtual modalities, referrals to a global network of more than 100,000 vetted providers, and global aeromedical evacuation. Within our portfolio of companies, International SOS Government Medical Services, Inc., headquartered in Houston, Texas provides contracted healthcare support to Government defense and civil agencies and government contractors, including support to military exercises and operations, diplomatic missions, natural disasters, and refugee care. To protect your workforce, we are at your fingertips: internationalsos.com
Job Description
- Overall Purpose of the Job
position will represent International SOS Government Medical Services, Inc. and provide services outlined
below:
Provide outpatient professional medical coding leadership and coordination to meet Veterans Affairs (VA)
standards for timeliness and accuracy; query providers to resolve documentation issues; ensure compliance
with Veterans Health Administration (VHA), Centers for Medicare & Medicaid Services (CMS), Health
- Key Responsibilities
Process record coding within seven (7) calendar days.
Achieve ≥95% accuracy for Current Procedural Terminology (CPT) / Healthcare Common Procedure Coding System (HCPCS), Evaluation and Management (E/M), and International Classification of Diseases, Tenth Revision, Clinical Modification (ICD‑10‑CM) / Procedure Coding System (ICD‑10‑PCS) as applicable.
Query providers via email or VistA Integration Revenue and Reporting (VIRR) using an approved form.
Close VIRR queries no later than thirty (30) days after date of discharge or service; record final impact at closure.
Provide coding guidance; develop training materials; present ongoing training; coordinate, assign, and monitor workflow; orient and instruct new coding personnel and/or students; provide input for performance evaluations and hiring. (Lead‑only, not supervisory).
Ensure audit findings and claim denials related to coding errors are resolved; correct daily coding rejections for accurate billing and data collection.
Provide required reports and briefings to the designated Central Texas Veterans Health Care System (CTVHCS) point of contact and the Contracting Officer’s Representative (COR).
Meet regularly with the COR and Contracting Officer (CO) with agendas and minutes addressing timeliness, accuracy, and completeness.
Submit quality assurance/quality improvement (QA/QI) reports and other COR‑required reports per Services Summary threshold.
Use Computerized Patient Record System (CPRS), Veterans Health Information Systems and Technology Architecture (VistA), and VistA Integration Revenue and Reporting (VIRR), including the Veterans Integrated Service Network (VISN)‑mandated Evaluation and Management (E/M) calculator.
Apply official coding references: ICD‑10 Official Coding Guidelines; CPT Assistant; Coding Clinic; National Correct Coding Initiative (NCCI); and CMS guidance.
Perform 100% data validation of assigned encounters and maintain documentation for COR review; keep abreast of regulatory changes affecting coded information.
Complete required organizational compliance education, including assigned requirements that are client-specified, for Joint Commission Healthcare Staffing Services certification or other regulatory bodies.
This list is non-exhaustive, and the role holder may be required to undertake additional duties that are not specifically listed above.
Qualifications
- Job Profile
Registered Health Information Technician (RHIT)
Certified Coding Specialist (CCS) or Certified Coding Specialist–Physician-based (CCS-P)
Registered Health Information Administrator (RHIA)
American Academy of Professional Coders Certified Professional Coder (CPC)
Experience:
Minimum three (3) years of continuous coding experience in a facility with a patient population equal to or greater than the VA
Technical Proficiency
ICD-10-CM, ICD-10-PCS, CPT, HCPCS
L4-TMS-H010.2-Job Description
Effective Date: 6/26/2024 Version 1.00
Currents versions are displayed on the Document Library on SharePoint.
For Internal Use Only
VA systems: Veterans Health Information Systems and Technology Architecture (VistA), Computerized Patient Record System (CPRS), and Vista Integration Reporting and Revenue (VIRR)
Use of Evaluation and Management (E/M) calculator when mandated
Education Required:
High school diploma or equivalent
Physical Requirements:
Work is normally performed in a typical interior/office work environment
Work involves sitting and standing for prolonged periods of time
May require bending, stooping and lifting up to 15 lbs
Other Special Qualifications:
Must be able to read, write, and speak English to effectively communicate
US Citizen or Permanent Resident Card is required
Pass/possess VA Public Trust Clearance
Additional Information
Pay range is based on several factors and may vary in addition to a full range of medical, financial, and/or other benefits. Final salary and offer will be determined by the applicant’s background, experience, skills, internal equity, and alignment with geographical market data.
Benefits – Full-time positions are eligible for our comprehensive and competitive benefits package including medical, dental, vision, and basic life insurance. Additional benefits include a 401k plan paid time off and an annual bonus. International SOS Government Medical Services, Inc. complies with all federal, state, and local minimum wage laws.
International SOS Government Medical Services, Inc. is an equal opportunity employer and does not discriminate against employees or job applicants on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with the applicable federal, state and local laws.