Director of Project Management

$500 SIGN ON BONUS AFTER 6 MONTHS OF EMPLOYMENT

International Shoppes is all about delivering the best service and product assortment to the traveling public since 1951.

We are proud to operate across some of the nation's busiest and most dynamic airports, serving travelers from coast to coast. Our current locations include New York’s John F. Kennedy International Airport (JFK) in Terminals 1, 4, and 5; Washington Dulles International Airport (IAD) in Terminal B; Baltimore/Washington International Thurgood Marshall Airport (BWI) in Concourse A-B; Bradley International Airport (BDL) in Connecticut’s Main Terminal; and Houston’s George Bush Intercontinental Airport (IAH) in Terminals C and D.

As part of our continued growth and expansion, we are excited to welcome several newly acquired operations to our network, including Daniel K. Inouye International Airport (HNL) in Honolulu, Kahului Airport (OGG) in Maui, and additional operations at JFK Terminal 4 with our business partner, ARI. Together, we are New York Duty Free. 

This expanding footprint reflects our commitment to delivering exceptional service in premier travel destinations across the United States. With a presence spanning major metropolitan hubs and world-renowned island gateways, we are excited about the future and the opportunities ahead for both our team members and the travelers we serve.

Lead the Future of Retail in the World's Most Dynamic Travel Destinations.

Position Overview:

We are seeking an accomplished Director of Project Management to join our leadership team and drive the successful execution of high-impact initiatives across our travel retail portfolio. This is a unique opportunity for a strategic and results-oriented leader to shape the future of retail experiences within airports, transportation hubs, and other high-traffic travel environments.

As the Director of Project Management, you will oversee a diverse portfolio of capital, operational, technology, and commercial projects, ensuring seamless delivery from concept through execution. You will collaborate with executive leadership, operations, development, merchandising, finance, and external partners to bring innovative retail solutions to life while maintaining the highest standards of excellence.

What You'll Do:

Strategic Leadership

• Champion the project management function and establish best-in-class governance, methodologies, and reporting practices.
• Lead the planning, prioritization, and execution of strategic initiatives that support organizational growth and operational excellence.
• Serve as a trusted advisor to senior leadership on project portfolio performance, risks, and opportunities.

Project & Program Delivery

• Direct complex, multi-site projects include new store openings, renovations, concession transitions, technology implementations, and business transformation initiatives.
• Ensure projects are delivered on schedule, within budget, and aligned with organizational objectives.
• Develop and maintain comprehensive project plans, timelines, budgets, and resource strategies.

Stakeholder & Partner Management

• Build strong relationships with airport authorities, landlords, brand partners, contractors, consultants, and internal stakeholders.
• Facilitate executive-level communication and drive alignment across cross-functional teams.
• Proactively identify and resolve project challenges while maintaining a collaborative and solutions-focused approach.

Financial & Operational Excellence

• Manage capital expenditure programs and project budgets with a focus on maximizing return on investment.
• Establish key performance indicators and monitor project outcomes to drive continuous improvement.
• Identify project risks and implement mitigation strategies to ensure successful execution.

Team Leadership

• Inspire, mentor, and develop a high-performing team of project management professionals.
• Foster a culture of accountability, innovation, and operational excellence.
• Create opportunities for team growth and professional development.

What You Bring:

• Bachelor’s degree in business, Engineering, Construction Management, Project Management, or a related discipline.
• 10 years of progressive project management experience, with significant leadership responsibility.
• Proven success managing large-scale, multi-location projects within travel retail, airport concessions, retail, hospitality, or related industries.
• Exceptional leadership, communication, negotiation, and stakeholder management skills.
• Strong financial acumen with experience overseeing capital projects and budget management.
• Demonstrated ability to lead complex initiatives in fast-paced, highly regulated environments.

Preferred Qualifications

• Project Management Professional (PMP) certification.
• Experience working within airport, transportation, hospitality, or concession environments.
• Knowledge of retail construction, store development, facilities, and operational project delivery.
• Expertise with project management tools and portfolio management systems.

Why Join Us?

This is more than a leadership role—it's an opportunity to redefine the travel retail experience for millions of travelers each year. You'll join a forward-thinking organization that values innovation, collaboration, and excellence, while offering the chance to lead transformative projects that leave a lasting impact across a growing global footprint.

If you are a visionary project leader with a passion for delivering exceptional results and driving organizational success, we invite you to apply and help shape the next generation of travel retail experiences.