What are the responsibilities and job description for the Customer Account Coordinator position at International Paper?
Position Title
JOB DESCRIPTION
Customer Account Coordinator
Pay Rate
$50,000 - $60,000
Multiple factors, including Individual experience, skills and abilities will determine where an employee is ultimately placed in the pay range.
Category/Shift
Salaried Full-Time
Physical Location:
Indianapolis, IN
The Job You Will Perform
JOB DESCRIPTION
Customer Account Coordinator
Pay Rate
$50,000 - $60,000
Multiple factors, including Individual experience, skills and abilities will determine where an employee is ultimately placed in the pay range.
Category/Shift
Salaried Full-Time
Physical Location:
Indianapolis, IN
The Job You Will Perform
- Communicate with customers, estimate and enter orders, and perform other activities to facilitate excellent customer relationships supporting Sales, Manufacturing, and Shipping.
- Have a basic understanding of manufacturing processes and work with production staff to achieve on-time customer deliveries.
- Responsible for multiple accounts of small to medium customers with high complexity.
- Take customer orders from accounts managers or directly.
- Place orders for purchases of materials and supplies to be used in production.
- Communicate with customers regarding issues such as order status, quotations, order changes and confirmations, as well as any questions or concerns.
- Process purchase orders, coordinate account credits, and maintain customer data.
- Work with production staff and utilize system to achieve on-time customer deliveries.
- High school diploma or equivalent
- Experience working in a manufacturing environment preferred
- Proficiency with Microsoft Office
- 2-3 years of customer relations experience; industry specific experience is a plus
- Customer focus
- Action orientation
- Integrity
- Perseverance
- Composure
- Self-motivation
- Strong organizational skills
Salary : $50,000 - $60,000