Senior Project Manager

As one of the world's top International Medical Insurance companies, IMG helps individuals and companies of all sizes. Every second of every day, vacationers, those working or living abroad for short or extended periods, people traveling frequently between countries, and those who maintain multiple countries of residence use our products to give themselves global peace of mind®We are looking to grow our teams with people who share our energy and enthusiasm for creating the best experience for travelers.  JOB DETAILSLocation:  Flexible work options: Located in Indianapolis, IN. In Office, Hybrid, or Remote available, but may need to travel to the office Relocation Expenses Reimbursed:  NoQualified candidates must be legally authorized to be employed in the United States. IMG will not be providing sponsorship for employment visa status (e.g., H-1B or TN status) for this position. JOB SUMMARYThe Senior Project Manager is a member of the Enterprise Project Management Office and is responsible for managing company-wide projects. The Senior Project Manager will work with internal stakeholders from every functional area, as well as with external partners and vendors, through every phase of the project management lifecycle. The key to success in this role will be to efficiently manage assigned projects while clearly and concisely communicating deliverable and timeline expectations to stakeholders. Discernment in managing risks and issues and alignment with project sponsors is also critical.   Duties and Responsibilities  Scope Management: Facilitate kickoff and conceptualization meetings in partnership with the project sponsor, product managers and business analysts; define scope and evaluate priorities based on business stakeholder input; establish project success criteria; execute change management plans when requiredSchedule Management: Manage multiple, concurrent projects throughout the entire project management lifecycle; gather estimates and resource requirements for all phases of the project; create and communicate timelines and key dates to project team membersResource Management: Assemble project teams; identify potential resource constraints and work to resolve with project stakeholdersRisk Management: Identify project risks and collaborate with stakeholders to define mitigation strategies; monitor and evaluate risk realization in partnership with the project sponsor; execute issue action plans when risks are realizedCommunication Management: Communicate regularly with the team to update project status; coordinate communication between internal and external stakeholders as needed; provide regular status updates to project sponsors and key stakeholdersStakeholder Management: Coordinate cross-functional teams and workstreams to include Sales, Underwriting, Products & Compliance, Marketing & eCommerce, Legal, Finance, IT, Education, and Operations; facilitate project retrospectives to identify, document and action lessons learned for process improvementHelp train and mentor other EPMO team membersQUALIFICATIONS Minimum of 10 of experience working as a project managerExperience managing project status, schedule, action items, risks, issues and resources with project portfolio management softwareKnowledge of project management methodologies, best practices, standard operating procedures, and process governanceStrong knowledge of and experience in an Agile approach to project managementInterest in promoting a strong team cultureStrong meeting facilitation and stakeholder management skillsDemonstrated dedication to customer satisfactionProven success as a collaborative leader who builds trust with business stakeholders while also holding them accountableExcellent written and verbal communication, creative problem solving, and innovative thinking skillsPREFERRED SKILLSBachelor's degree in Computer Science, Business Administration, or related fieldsPMP or PRINCE2 certification or desire to become certified within two yearsChange management frameworks (e.g., ADKAR, Kotter)Organizational agility and transformation experienceExperience managing programs comprised of multiple projectsExperience with project automation tools (e.g., Azure DevOps, Jira, Confluence, Smartsheet)Familiarity with cybersecurity and compliance (especially HIPAA, SOC 2)Comfort with dashboards and reporting toolsAt least four years of experience working in insurance, health care, or related industriesKnowledge of insurance and assistance services products PERKSComprehensive benefits package including Medical / RX / Dental / Vision / Life insurance401k Plan with company matchPaid Time Off and Company Paid HolidaysFree employee parkingOn site fitness centerCasual dress environmentTuition reimbursement plan IMG is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, religion, gender, gender identity or expression, sexual orientation, genetic information, disability, age, veteran status, and other protected statuses as required by applicable law.Powered by JazzHRB0XYeQuxWD