JOB SUMMARY: The role of the Coordinator, Monitoring and Evaluation (M/E) is to support better performance and greater accountability by implementing evidence-based program/project management at the field level, to guide and improve performance. The Coordinator, M/E will provide technical support to the design of methodologies and tools to ensure the availability of clear and accurate information at the program/project level. The Coordinator, M/E also plays an important role in data management and quality by designing the M/E system which adheres to International Medical Corps’ (IMC's) Global M/E Guidelines, the M/E Minimum Standards for Quality, and the guiding M/E policies and procedures. This position will provide technical support to the program and build capacity in the country Mission through strengthening learning and knowledge sharing across the IMC and with the wider humanitarian community. The role holder will also support project development including preparation and management of the M/E budget, staffing plan and project design.
To perform this job successfully, an individual must be able to perform each essential function with or without reasonable accommodation.
MAIN TASKS AND RESPONSIBILITIES
IMC's Policies, Guidelines, and Procedures
• Mainstream the Global M/E Guidelines across all related M/E activities at the field level and ensure the guidance notes for monitoring and evaluation are functional at the field level.
• Apply and adapt existing Global M/E Guidelines, tools, and templates at the relevant stages of the project cycle.
• Actively promote the Prevention of Sexual Exploitation and Abuse (PSEA) standards within IMC and amongst its beneficiaries.
• Contribute to the creation of a positive image and overall credibility of the organization, notably through the application of the Code of Conduct, ethics, values, and standpoint with regards to internal and external actors.
Project Design and Planning
• Design and coordinate needs assessment and situation analysis through various approaches (e.g. direct data collection, secondary sources, problem tree analysis, SWOT analysis) and ensure that needs assessment and project design are linked.
• Ensure M/E requirements of the donors during proposal development, such as mandatory donors' indicators and annexes, etc.
• Support program and M/E team with developing the results framework, theory of change, logframe Program Monitoring Tool (PMT), and M/E plan including indicators for existing and new projects.
• Identify the budget/resources needed for M/E activities of projects.
• Represent the organization in the M/E and Assessment Working Groups promoting a positive image.
M/E System
• In coordination with the Program Team and M/E field Focal Points, establish a reliable participatory M/E framework for the IMC Mission to ensure quality.
• Design full M/E procedures and operating plans within the mission and develop harmonized data collection tools involving the different stakeholders (project team, partners)
• Develop data gathering strategies and reporting flows for projects in the mission.
• Oversee the collection and timely reporting of data and statistics from the health facilities and other centers.
• Consolidate statistics from Health, Nutrition, Water, Sanitation, and Hygiene (WASH), Mental Health and Psychosocial Support (MHPSS), VAWG and First-Line Services (FLS) (as applicable) sectors and analyze cross-cutting indicators.
• Collaborate with the M/E and District Health Information Software 2 (DHIS2) teams at HQ to develop and maintain the data management system including updating, troubleshooting and promptly addressing all problems as they arise
• Implement District Health Information Software 2 (DHIS2) where appropriate and applicable, control and manage District Health Information Software 2 (DHIS2) data entry and management.
• Lead the implementation of Satellite-based Tracking and Remote Monitoring (Satellite-based Tracking and Remote Monitoring (STARM)) system
• Lead the Quarterly Country Report process and work closely with program technical leads to aggregate project data at country level
Data Quality Management
• Collaborate with technical staff in data quality maintenance, and routine monitoring of programs.
• Develop strategies for assessing the quality of collected data for the indicators and manage tools and methods for assessing data quality for all indicators.
• Organize the planning for project data quality audits and monitor and coordinate routine data quality audits conducted in different sites, compile results at the level of a project and develop action plans to implement corrective measures.
• Coordinate data gathering and data management of population-based surveys and surveillance activities.
• Maintain data at the mission level according to IMC's data protection protocols.
Sampling Techniques
• Use proper sampling (probability and non-probability) techniques considering desired power, type of survey or evaluation (e.g. single point or multiple point; baseline vs endline), the objective of the survey or evaluation (e.g. testing for change or getting a point prevalence), and budget limitations.
• Ensure adherence to prescribed methodologies of sampling, data collection, and data entry.
• Facilitate, guide and supervise external consultants (if applicable) in conducting needs assessment, surveys, evaluations and contextual analysis. Review the methodology, sampling approach and other important details proposed by the expert/consultant.
• Lead the development of sampling frames, calculate the sample size and draw samples for surveys, including implementation of donor recommendations for the surveys.
Qualitative And Quantitative Techniques
• Develop and use different qualitative and quantitative methods of data collection including structured/ semi-structured interviews, key informant interviews, in-depth interviews, group discussions, focus group discussions and direct observations as an M/E tool. Conduct training on quantitative and qualitative techniques for data collection for ME, program and interviewers.
• Prepare tabulation plan and perform quantitative data analysis
• Perform qualitative textual analysis, develop topical outlines (coding) and support the team in narrating the findings.
• Keeping the social dynamics in mind, manage errors/bias and implement strategies to minimize them and to ensure the data collected is representative of populations without power (avoiding over dependence on community leaders, local authorities, and/or government authorities as primary sources for defining communities' needs and preferences).
• Develop Terms of Reference (Terms of Reference (ToR)) outlining the objectives, methodology, sampling approach and other necessary details for the study to be conducted internally or by a consultant and oversee the logistics of data collection and data management and ensure adequate resources are available.
• Design questionnaires for monitoring purposes and apply the different interview techniques (structured/semi-structured).
• Conduct regular site visits or when required to monitor and assist partners in the data collection process to ensure data quality.
Mobile and manual data collection
• Determine the appropriate data collection tool based on the purpose, advantages and disadvantages of mobile data collection techniques.
• Design simple and complex questionnaire using XLS or form builder (Kobo form builder, Ona form builder, etc.)
• Support in installing and configuring mobile data collection tools (OKD collect, Kobo collect, Ona collect, CommCare, etc.) on smart phones or tablets and manage data on mobile servers (Kobo form builder, Ona form builder, etc.)
• Increase the capacity of other staff in developing XLS forms and setting up mobile data collection.
Data Analysis, Including Use of Statistical Software
• Develop guidance and standards methodologies for the collection and analysis of data to allow for comparison and aggregation across time and the different projects.
• Support M/E and the project/program team on conducting statistical analysis including descriptive (univariate and bivariate data analysis) and inferential analysis using statistical software.
• Support the qualitative analysis and develop topical outlines (coding).
• Develop spatial data from maps, documents, and other data sources.
• Analyze data and develop spatial data models and maps.
• Triangulate findings from several qualitative and quantitative sources.
• Interpret statistical data for use in decision-making and synthesize quantitative and qualitative information for write-up/reports and decision making.
Evaluation Design
• Develop Terms of Reference (TOR) for internal and external baseline surveys, mid-term evaluations, final evaluations and frame the different types of study questions such as barrier analysis, market analysis, Knowledge, Attitudes, and Practices Surveys (Knowledge, Attitudes, and Practices Surveys (KAP)).
• Make a comprehensive situation analysis to inform an evaluation.
• Identify the needed resources for evaluation, such as information, expertise, personnel, instruments, and budget.
• Manage the administrative and logistic process of evaluations involving external evaluators.
• Train and supervise data gathering of internal performance evaluation and design and synthesize the findings from participative evaluation techniques (actively involving affected communities in the evaluation exercises).
Presenting Information
• Write full narrative reports (needs assessments, internal reviews, progress reports) and executive summaries.
• Present information and project findings to multiple audiences and decision makers based on the analysis and monitoring.
• Verify reports' accuracy and presentation of information, including the use of appropriate graphs and tables.
• Disseminate qualitative and quantitative results using the established dashboard or system as per agreed frequency.
• Report and share evaluation finding to stakeholders.
Management And Leadership
• Support the Country Office in identifying the human resources needs in M/E department and support in recruitment, onboarding and training.
• Provide technical supervision and coordination of M/E Officers from field sites.
• Create and sustain a work environment of mutual respect where team members strive to achieve excellence.
Capacity Development and Training
• Identify the gaps in staff knowledge of M/E concepts and skills and provide training in these topics.
• Provide coaching/mentoring of staff and on-the-job training to improve the skills of the staff in ME.
• Deliver intermediate-level training to the M/E team and conduct training on qualitative techniques for data collection for interviewers.
• Support program staff with additional training and mentoring on routine monitoring procedures and surveillance techniques.
Knowledge Management and Learning
• Develop Knowledge Management and Learning (KML) mechanisms and processes for the mission while ensuring these mechanisms are in line with IMC's guidelines
• Establish basic learning systems that incorporate program studies' findings, lessons learned, achievements and gaps, and develop all the tools required to support learning practices.
• Organize internal reviews and lessons learned workshops and present practical recommendations
• Ensure after-action reviews and lessons learned exercises, including data collected through assessments, surveys and other participative forms of community engagement and feedback collection.
Cross-cutting Themes
• Support IMC program staff and management to mainstream critical concepts around sex, age, disability protection, and conflict sensitivity across all projects and programs by:
• Supporting dedicated sex, protection, and conflict sensitivity analyses as may be required by programs.
• Integrating the collection of information related to demographic vulnerabilities and contextual risks (sex, age, disability, etc.) into all M/E exercises to provide an evidence base.
• Following up with program teams to utilize findings and strengthen activities in line with sex, protection, and conflict-sensitive approaches
Perform other duties as assigned. The duties and responsibilities listed in this document are representative of the nature and level of work assigned and not necessarily comprehensive.
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