What are the responsibilities and job description for the Dedicated Trucking Insurance Trainer position at International Insurance Group, Inc.?
We are seeking a knowledgeable and experienced Trucking Insurance Trainer to educate and support our team in understanding the complexities of commercial trucking insurance. This role is essential for ensuring our staff is well-versed in underwriting, selling, claims handling, regulatory compliance, and customer service specific to the trucking industry.
- Develop and deliver training programs on trucking insurance policies, procedures and regulations for new and existing agents.
- Help coach and equip new trucking sales agents in effective prospecting, relationship-building, persuasive presentations, and closing techniques
- Document and maintain up-to-date training manuals, classes, SOPs, and video tutorials
- Collaborate with management to improve workflows and reduce errors
- Create training materials, manuals, and e-learning modules
- Stay current with industry trends, FMCSA regulations, and insurance best practices.
- Conduct assessments to evaluate training effectiveness and identify areas for improvement.
- Collaborate with underwriting, claims, and compliance teams to ensure training aligns with operational needs.
- Provide one-on-one coaching and support as needed.
- May need to cross train in Personal Lines and other Commercial Lines
REQUIREMENTS
- Prior experience in training, coaching, or instructional design is highly preferred – Remote training experience is a plus
- Minimum 3 years of successful experience as a trucking insurance agent (selling, servicing, renewals)
- Able to create training documents, videos (Canva or similar), call monitoring and process guides, and training syllabi for positions
- Highly organized, self-motivated, and patient
- Be comfortable to work with various bilingual staff members
- Strong understanding of FMCSA regulations and DOT compliance.
- Excellent communication and presentation skills.
- Ability to simplify complex insurance concepts for diverse audiences.
- Proficiency in Microsoft Office and learning management systems (LMS).
BENEFITS
- You can Work from Home or from the office in North Royalton, OH
- We offer a competitive pay scale. Base bonuses extra incentives 401K Match
- You will have career growth opportunities with International Insurance Group
- Medical, Dental, Vision Insurance (shared cost)
- Paid Vacation Time and Federal Holidays
- You will be a part of a well-established, 95 employee agency which ranks in the top 1% of agencies for great customer experience
- You will have a voice. We consistently invite our staff to provide feedback about their work experience.
WHO WE ARE
- Our long-term goal is to become a 1,000 Soul Company, serving 25 different language groups throughout the United States
- We strive to operate with integrity and trust in all we do. You will be part of a work-family environment, driven by our 3 Core Values of Integrity, Impact & Grit
- We represent over 25 top insurance carriers in the industry, throughout 29 states, specializing in personal lines, life, commercial and trucking
- Our purpose is to help protect our client`s American dream
- We strive to honor God and be respectful of each other, our customers, and all other stakeholders
- Learn more about our company and apply by clicking here https://insuranceiig.com/career-opportunities/