Instructional Design Associate

International Gourmet Foods, Inc. (IGF) services restaurants, gourmet markets, clubs, caterers, bakeries, country clubs, breweries, wineries, and hotels throughout the eastern United States. We are driven by strong corporate and community values and most importantly, by the employees who uphold them.

Job Description
The Instructional Design Associate works closely with the Director of Training and Development, the Executive team, Coordinators, Captains and subject matter experts to design, develop and implement high quality learning experiences and companywide training programs. This role creates engaging and effective learning solutions for various learning formats (online, classroom, blended). The Associate leverages innovation and technology to produce and deliver multimedia learning materials. This role focuses on ensuring that training programs align with organizational goals and meet learners’ needs effectively.

JOB RESPONSIBILITIESThe Instructional Design Associate does the following.

1. Design and develop effective and engaging training content that is brand aligned, user friendly and reflects IGF's core foundations and mission.

• Creates multi-media training including storyboards, demonstrations, classroom training, on the job training, e-learning modules, assessments, and job aids.
• Works with subject matter experts to ensure accuracy and relevance of training as well as to create training learning paths that support new hires, cross training and internal promotions.

2. Use technology to create blended learning programs, incorporating innovative tools and technology to author, house and deliver content.

• Utilize software to build eLearning content applying the principles of instructional design, learning engagement and adult learning theory.
• Uploads, manage and maintain e-Learning content within the LMS ensuring that courses are user-friendly and accessible.
• Assists with overseeing the LMS, providing support and guidance across the organization.

• Ensure that the culture is woven into onboarding, training programs, and employee engagement events.
• Contributes to onboarding efforts.

QUALIFICATIONS

• Minimum two years of experience using Articulate 360 to create engaging training content in both Storyline and Rise
• Experience using and overseeing LMS platforms
• Strong comprehension of learning theories and adult learning principles
• Proficiency in the Microsoft Office Suite, especially Outlook, PowerPoint, and Teams
• Excellent interpersonal and communications skills, both written and verbal
• Strong grammar and technical writing skills
• Proven ability to effectively manage multiple projects at a time, delivering both on time and within scope
• Bachelor’s degree in business administration, strategic planning, organizational development, communications, or a related field

PERSONAL ATTRIBUTES

• Strong interpersonal skills and effective communicator: ability to work with individuals from diverse cultures, backgrounds, levels, and roles
• Sense of urgency: an ability to work quickly and accurately
• Persistent problem solver: has a problem-solving mindset with good project and time management skills; solution-oriented
• Strategic thinker: can “connect the dots” across multiple departments and teams to drive strategy and create efficiencies in the business processes
• Integrity: honest, discreet, and trustworthy; does what is right and necessary
• Humility: demonstrates humility and flexibility; recognizes achievements of others