International Preferred Banking Specialist

IFB’s Values of Exemplariness, Closeness, Decisiveness, and Soundness guide how we work and serve others. We lead with integrity, build trusted relationships, act with confidence and accountability, and make responsible decisions that support sustainable growth and long-term success.

This position is responsible for delivering personalized and comprehensive financial solutions to high-net-worth international clients, supporting their complex cross-border banking needs. 

Key Responsibilities

1. Develops strategies to build and deepen long-term relationships with high-net-worth international and domestic clients.
2. Develops long-term strategies to align the bank's operations with global regulatory frameworks, such as anti-money laundering (AML) and know your customer (KYC) requirements.
3. Assists in the development and promotion of specialized financial products and services for  clients, including lending, commercial and personal accounts. 
4. Monitors and manages client portfolios, adjusting strategies based on performance, market changes, and evolving client needs.
5. Communicates with clients about portfolio updates, performance reviews, and market trends.
6. Responsible for providing a complete range of customer services, including opening new accounts and account maintenaces explaining available products and services, while gathering the customers information to process new and existing accounts.
7. Performs due diligence tasks and reports as Internet Searches, OFAC, Bridgers, Instant IDs, ChexSystem, work with Post Review exceptions and "request for information" (RFI).
8. Responsible for ensuring documentation is accurate and complete for accounts files. Review client account documentation to ensure files are updated as needed (Example: W8, IDs, CIF information, dormant and escheat accounts, bad address, etc).
9. Facilitates international and domestic banking transactions, handling day-to-day inquiries such as wire transfers, foreign exchange, and cross-border payments, ensuring accuracy and compliance with all regulations.
10. Provide the complete debit card service, including create the card in system, printing card in person, fill out debit card application, have client set up pin number and manage Fraud Alerts notifications.
11. Support Online Banking Customers and Businesses, including setting clients access, teaching them how to use the tools and services provided through our website, and unlock users, etc. 
12. Other duties: Perform other duties as assigned by VP or leaders of the group. 

Requirements

Required Education: Technical Studies

Possible Degrees: Business, Economics, Management, Finance, International Business

Other Education: BSA/AML certification preferred, credit training (preferred but not required)

Required Years of Experience in Position: 2-3 Years

Languages: English, Spanish, and Portuguese (Preferred)

Technical Knowledge and Skills

1. Banking and financial knowledge.
2. Profficient with Microsoft office suite and banking software.
3. Strong interpersonal and organizational skills.
4. Strong customer service skills
5. Excellent verbal and written communication skills
6. Ability to read and understand corporate legal documentation

Equal Employment Opportunity and Affirmative Action

IFB is an equal opportunity employer. It is the policy of IFB to provide Equal Employment opportunities to all qualified applicants and employees without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age,  disability,  genetic information,  marital status,  protected veteran status, or any other status protected under applicable federal state or local laws.

IFB complies fully with all applicable federal equal employment opportunity and affirmative action laws and regulations including those enforced by the equal employment opportunity commission (EEOC) and other federal and state agencies. The Bank takes affirmative action to ensure equal opportunity in all employment practices for minorities, women, protected veterans, and individuals with disabilities. 

Work Authorization and Sponsorship

Applicants must be currently authorized to work in the United States on a full time basis IFB does not provide visa sponsorship or take over sponsorship for employment based visas at this time, including but not limited to H-1B, H-2B, E-3, TN and, F-1 (OPT/STEM), or J-1 visas. Candidates requiring such sponsorship now or in the future will not be considered for employment.

Drug-Free Workplace Statement

To promote the safety and well-being of our employees and customers, IFB maintains a drug-free workplace.  All candidates selected for hire are required to successfully complete a pre-employment background check and drug screening in accordance with company policy and applicable law.