What are the responsibilities and job description for the Parts Associate position at INTERNATIONAL CONSTRUCTION EQUIPMENT?
International Construction Equipment, Inc, (I.C.E.) a leading manufacturer of pile driving and drilling equipment, is seeking a Parts Associate at our Columbiana, Ohio branch.
As a Parts Associate, you will partner with the Branch Service Manager to coordinate administrative activities and will perform a variety of support tasks to assist staff members.
Responsibilities and Competencies:
· Communicate directly with Customers to take and complete all parts orders.
· Input data to create sales orders in computer system and forward information to complete invoices to the customer.
· Track and follow up on customer orders to ensure delivery schedules are met and parts are delivered.
· Maintain parts inventory by completing inventory cycle counts.
· Provide information to create stock orders to keep inventory updated.
· Shipping and receiving equipment and parts.
· Maintain copies of parts, service, and operation manuals.
· Provide parts support to service team for maintenance of rental fleet.
· Work with other branches to transfer parts and equipment as needed.
Required Qualifications:
· Minimum education of High School diploma required.
· Excellent organizational skills and attention to detail.
· Excellent oral and written communication skills.
· Strong customer service skills.
· Ability to work under pressure to meet tight deadlines while supporting multiple staff.
· Ability to prioritize work and manage multiple responsibilities. Strong cooperative, team-player attitude is a must. Must be able to work effectively with all levels of internal and external parties.
· Excellent computer skills, including knowledge of Microsoft Office, Excel, and other specialized software programs such as Epicor ERP.
· Internet-savvy to search for timely and relevant information as necessary.
· Ability to lift to up to 75 pounds
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
Work Location: In person