Food Service Worker

About Company:

We are a federally-qualified community health center proudly serving King County’s diverse immigrant and refugee communities for over 50 years.

ICHS has been recognized as a Health Center Quality Leader by HHS. We handled 120,000 health care visits last year.  78% of those patients were people of color. 80% were low-income.  55% needed interpretation, which we provided in over 70 languages.

Our team of 600 staff at multiple sites in Seattle, Shoreline, and Bellevue is proud to serve our communities.

If you are looking to foster your career while serving your community, you are in the right place! ICHS offers competitive salaries and sign-on bonuses with plenty of great benefits.

Discover how you can make an impact on people, communities, and health equity by joining us today! www.ichs.com/careers

About the Role:

The Food Service Worker plays a vital role in ensuring a clean, safe, and welcoming environment for customers in various food service settings. This position involves preparing and serving food items while adhering to strict sanitation and safety standards to maintain high-quality service. The role requires effective communication with customers and team members to facilitate smooth operations and address any inquiries or concerns promptly. Additionally, the Food Service Worker is responsible for handling transactions accurately and efficiently when cashiering duties are involved. Overall, this position contributes significantly to customer satisfaction and the overall success of the food service establishment.

Minimum Qualifications:

• Ability to understand and speak English to communicate effectively with customers and team members.
• Basic computer knowledge to operate point-of-sale systems and other relevant technology.
• Manual dexterity to handle food preparation and service tasks safely and efficiently.
• Capability to stand for long periods during shifts without compromising performance.
• Knowledge of proper sanitization practices to ensure a hygienic food service environment.

Preferred Qualifications:

• Previous experience in a food service or customer service role.
• Familiarity with health and safety regulations specific to the food industry.
• Additional language skills to assist a diverse customer base.
• Certification in food handling or safety training.
• Strong interpersonal skills to enhance team collaboration and customer interactions.

Responsibilities:

• Prepare and serve food and beverages according to established guidelines and customer requests.
• Maintain cleanliness and sanitation of work areas, equipment, and utensils in compliance with health and safety regulations.
• Operate cash registers to process customer payments accurately and provide correct change.
• Communicate clearly and courteously with customers to take orders, answer questions, and resolve issues.
• Stand for extended periods while performing tasks efficiently and maintaining a professional demeanor.

Skills:

The required skills such as understanding and speaking English enable clear communication with customers and colleagues, ensuring orders are taken and fulfilled accurately. Manual dexterity is essential for handling food items safely and efficiently, while the ability to stand for long periods supports the physical demands of the role. Sanitization knowledge is applied daily to maintain a clean and safe environment, protecting both customers and staff. Basic computer knowledge and cashiering skills are used to operate point-of-sale systems, process transactions, and manage customer payments smoothly. Verbal communication and the ability to read and comprehend simple instructions facilitate effective teamwork and adherence to operational procedures.