What are the responsibilities and job description for the Full-Time Customer Service Representative position at INTERNATIONAL COMMERCE & MARKETING CORP?
Description
United Visual Products(http://www.uvpinc.com/) is a major manufacturer of visual communication boards and signs for churches, schools, businesses, institutions, and much more. United Visual Products sells bulletin boards, letter-boards, dry erase boards, easels, sign pedestals, open/closed signs, and much more. What's the foundation of our steady growth? We can point to four key reasons why we consistently please our customers:
- We offer a wide range of well-designed products
- Affordable prices
- Speedy delivery
- Exceptional customer service
What can we offer you?
- Full-Time employment
- Full Benefits Package which includes, but is not limited to, Medical, Dental, Life, STD/LTD & Vision Insurance, Paid Time Off, and Paid Holidays (FT)
- Company-sponsored 401(k) plan (PT/FT)
- Flexible Work Hours and Schedule
- We know your education and/or family should come first!
- On-Site Coffee
- Friendly, Helpful, and Open Company Culture
- Personal and Professional Growth Strongly Encouraged
- All managers have an Open-Door Policy
- Cross-Training
- Medium-Sized Business ran with a Small-Size Mentality
- Casual Fridays!
Job responsibilities include, but are not limited to the following:
- Sales experience is a plus. Full training can be provided
- Respond promptly to customer inquiries
- Obtain and evaluate all relevant information to handle product and service inquiries
- Set up new customer accounts
- Handle and maintain existing accounts
- Handle and produce engaging interactions with customers and vendors
Requirements
- Good communication skills
- High energy and a focused, positive attitude
- Strong listening
- Analytical and problem solving skills
- Adaptability
- Attention to detail
- Willingness to learn