What are the responsibilities and job description for the Medical Receptionist position at Internal Medicine Group?
Overview
We are seeking a dedicated and organized Medical Receptionist to join our healthcare team. The ideal candidate will play a crucial role in ensuring the smooth operation of our medical office by providing exceptional patient service and administrative support. This position requires a strong understanding of medical terminology, excellent communication skills, and proficiency in various electronic health record (EHR) systems.
Duties
- Greet patients and visitors warmly, providing a welcoming atmosphere at the front desk.
- Manage patient scheduling, including appointments, follow-ups, and cancellations.
- Handle incoming calls on a multi-line phone system with professionalism and courtesy.
- Maintain accurate medical records and documentation in compliance with HIPAA regulations.
- Review care plans and ensure all necessary documentation is complete.
- Assist with medical collections as needed while maintaining patient confidentiality.
- Utilize EHR systems such as Epic, Next Gen, Athenahealth, eClinicalWorks, or similar platforms for patient management.
- Provide clerical support including filing, typing, and managing correspondence.
- Collaborate with healthcare providers to ensure efficient patient flow and quality care.
Skills
- Proficient in medical terminology and coding ( ICD-10, CPT).
- Experience with EMR systems such as Epic, Next Gen, Athenahealth, or eClinicalWorks is preferred.
- Strong understanding of HIPAA regulations to protect patient privacy.
- Excellent computer skills including proficiency in Microsoft Office applications.
- Triaging patient calls with kindness and patience
- Previous experience in a medical office or clinic setting is highly desirable.
- Strong organizational skills with attention to detail for accurate documentation review.
- Exceptional customer service skills to foster positive relationships with patients.
- Ability to manage multiple tasks efficiently while maintaining a professional demeanor.
Job Type: Part-time
Pay: $17.00 - $19.00 per hour
Expected hours: 32 – 36 per week
Experience:
- Medical office: 2 years (Preferred)
Ability to Commute:
- East Greenwich, RI 02818 (Required)
Work Location: In person
Salary : $17 - $19