What are the responsibilities and job description for the On-Call Banquet Server - Mount Rushmore National Memorial position at Internal Career Site?
Overview
Live. Work. Explore. as a part of our Food & Beverage team at Mount Rushmore National Memorial!
Located in the beautiful Black Hills region of South Dakota, Mount Rushmore National Memorial is open year-round and operates retail shops and a variety dining outlets serving convenient grab-and-go meals and coffee. No matter what your job is, you will be a proud steward of the park and play an essential role in providing warm and friendly hospitality to all our guests.
We’re hiring On-Call/Intermittent Banquet Servers!
Job Summary:Set up of banquet room and serve food and/or beverages in a friendly, courteous and professional manner according to Xanterra’s high standards of quality.
The Details:Position Type: On-Call/IntermittentSeason Dates: September 2026Pay: $16.00/hourSchedule: As needed
No employee housing available
Why Mount Rushmore National Memorial?We are a welcoming community who work hard, share a real passion for the environment, and enjoy crafting memorable experiences for our guests. As part of the Xanterra Travel Collection®, we are the primary authorized concessionaire in Mount Rushmore, and proud stewards of the park.
Life in Mount Rushmore:
- Fast-paced, exciting work environment with plenty of upward mobility and growth opportunities
- Meet people of all ages from all over the country and world
Benefits:
- Medical-Minimum Essential Coverage
- 401k
- Supplemental Benefits including Pet Insurance
- Employee Assistance Program
- Wellness Programs
- Learning and Development Programs
Perks:
- Black Hills VIP Training Pass Discounts for local attractions
- Retail, Lodging and Travel Discounts
- $350 Referral Bonus Program
- South Dakota does not have state income tax deductions
Responsibilities
- Set up banquet room as instructed by Supervisor or banquet lead to include linen, service ware and glassware.
- Attend roll call meetings before events to learn function particulars, including guest expectations.
- Greet guests and respond to requests in a friendly and courteous manner.
- Serve the food and/or beverage in the order and to the expectation of the Supervisor or banquet lead to ensure consistency throughout the banquet. Promptly remove dishes as guests complete each course and/or meal at the end of the meal or function.
- Abide by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages.
- Replenish beverages as necessary, and check with guests for overall satisfaction.
- Once the banquet is complete, reset banquet room according to Supervisor’s specifications to ensure the readiness of the room for the following function.
- Comply with attendance rules and be available to work on a regular basis.
- Other duties as assigned.
Qualifications
- Previous banquet serving ability is strongly preferred.
- Willing to “pitch-in” and help the team with tasks.
- Ability to communicate well with guests in English.
- Basic knowledge of food and beverage preparations, service standards, guest relations and etiquette.
- Knowledge of the appropriate table settings and service ware.
- Ability to remember, recite and promote the variety of menu items.
- Ability to comprehend and apply written product labeling instructions to enable the safe application of products and processes in Food and Beverage.
Physical Requirements include:
- Constantly: Standing, walking, and lifting/carrying up to 20 lbs.
- Occasionally: Sitting, climbing, crawling, squatting/kneeling, lifting/carrying over 50 lbs, and pushing/pulling over 50 lbs.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.