What are the responsibilities and job description for the Housekeeping Inspector - Grand Canyon Hotel & Suites position at Internal Career Site?
Overview
Live. Work. Explore. as a part of our Lodging team at the Grand Canyon Hotel & Suites!
Join the team at Grand Canyon Hotel & Suites, Xanterra’s newest property in Tusayan, Arizona—just one mile from the South Rim entrance of Grand Canyon National Park. As part of Xanterra’s legacy of hospitality at the Grand Canyon, this 197-room hotel is a unique opportunity to work in a world-famous destination while being part of a team that values service, sustainability, and unforgettable experiences.
Job Summary:The housekeeping inspector is to inspect and complete assigned section of guest rooms to ensure adherence to company standards and quality guest service.This position also performs the duties of the housekeeper role.
The Details:Position Type: Full-Time, Year-RoundPay: $18.15 per hourSchedule: Typical schedule is 40 hours, 5 days per week (may include weekends, evenings, and holidays)
Why the Grand Canyon Hotel & Suites?As part of the Xanterra Travel Collection® portfolio, we are a welcoming community who work hard, share a real passion for the environment, and enjoy crafting memorable experiences for our guests.
Life at the Grand Canyon Hotel & Suites:
- Low-cost employee housing
- A fast-paced, exciting work environment with upward mobility and growth opportunities
- Meet people of all ages from all over the country and world!
Benefits:
- Medical, Dental, Vision
- Paid Time Off and Holidays
- Disability Insurance
- 401k with match
- Life and AD&D Insurance
- Employee Assistance Program
- Wellness Programs
- Learning and Development Programs
Perks:
- Free Grand Canyon National Park pass
- Free Grand Canyon Railway Train rides
- Access to Grand Canyon Recreation Center
- Located just a mile from the south entrance to the Grand Canyon National Park
- Retail, Lodging and Travel Discounts
- Planned employee trips and activities
- $350 Referral Bonus Program
Responsibilities
- Fully understand and support Xanterra Mission Statement and Core Values.
- Focus on always providing exceptional quality of service to guests while maximizing profitability, both in how work is conducted and quality of work.
- Inspect daily, entire assigned section (guest rooms, linen rooms, hallways, grounds etc.) to ensure cleanliness, safety, and proper condition to meet or exceed departmental and company standards.
- Report condition and status of guest rooms to Front Desk in an efficient and timely manner.
- Maintain and uphold all company policies, assist in the development of assigned employees through training and performance enhancement.
- Report to Executive Housekeeper on the performance and/or behavior of the employees assigned to the inspector.
- Assume duties of a GRA when necessary and able to effectively carry out duties of any assigned inspector shift.
- Control keys, master, and guest room keys, and maintain security of all guest rooms, both occupied and unoccupied.
- Enforce safety regulations, precautions, and information to provide a safe working atmosphere for self and employees assigned.
- Communicate effectively with Executive Housekeeper, Front Desk personnel, Bell Attendant staff, maintenance and other departments and guests.
- Participate in established programs designed to further professional growth and development.
- Adhere to all prescribed Company, statutory/regulatory policies, and procedures such as safety, risk management and environmental policies.
- Other duties as assigned.
Qualifications
- Previous experience in a housekeeping or custodial position.
- Knowledge of the hotel layout, including general knowledge of available services with the ability to convey information to the guests
Physical Requirements include:
Constantly: Stand, walk.
Frequently: Handle, reach outward & above shoulder, bend, lift/carry up to 20 lbs., and push/pull up to 100 lbs.
Occasionally: Sit, climb, crawl, squat/kneel, lift/carry up to 100 lbs, and may work nonstandard hours.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.