What are the responsibilities and job description for the Breakfast Attendant - The Grand Hotel position at Internal Career Site?
Overview
Live. Work. Explore. as a part of our Food & Beverage team at The Grand Hotel at the Grand Canyon!
Are you enthusiastic about caring for the comfort of guests while creating memories that last a lifetime? The Grand Hotel at The Grand Canyon - the only 3-diamond hotel in Tusayan, Arizona - has 121 standard and deluxe rooms, a retail store and the Canyon Star Steakhouse and Saloon. No matter what your job is, you play an essential role in providing warm and friendly hospitality to our guests!
We’re hiring Breakfast Attendants to Live. Work. Explore. just one mile from the entrance to the iconic south rim of Grand Canyon National Park!
Job Summary:
The Breakfast Attendant handles payments, helps with buffet service, clears and resets tables, refills water glasses, and brings used items to the kitchen for cleaning.
The Details:Position Type: Full-Time, Year-Round
Start Date: Late August/Early SeptemberPay: $16.80 per hourSchedule: Typical schedule is 32 hours, 5 days per week (may include weekends, evenings, and holidays)
Why The Grand Hotel at the Grand Canyon?We are a welcoming community who work hard, share a real passion for the environment, and enjoy crafting memorable experiences for our guests. As part of the Xanterra Travel Collection®, we are the only 3-diamond hotel in the region and one of the few area hotels with an indoor heated swimming pool and hot tub.
Life at The Grand Hotel:
- Low-cost employee housing (dormitory-style) and on-site employee meals (cafeteria-style)
- Free on-site laundry facility, free shuttle service, Wi-Fi, and satellite TV
- A fast-paced, exciting work environment with plenty of upward mobility and growth opportunities
- Meet people of all ages from all over the country and world!
Benefits:
- Medical, Dental, Vision
- Paid Time Off and Holidays
- Disability Insurance
- 401k with match
- Life and AD&D Insurance
- Employee Assistance Program
- Wellness Programs
- Learning and Development Programs
Perks:
- Free Grand Canyon National Park pass
- Free Grand Canyon Railway Train rides
- Access to hotel fitness center and pool at the hotel
- Located just a mile from the south entrance to the Grand Canyon National Park
- Retail, Lodging and Travel Discounts
- Planned employee trips and activities
- $350 Referral Bonus Program
- The adventure of a lifetime!
Responsibilities
- Continually focus on providing exceptional guest service as a primary goal, both in how work is conducted and when interacting with guests.
- Collects payments by accepting cash, checks, or charge payments and makes change for customers.
- Verifies credit acceptance and operates credit card authorization systems.
- Balances cash drawer by counting cash at the beginning and end of work shifts by following checkout procedures.
- Assure guests have everything they need on the tables, drinks, condiments, proper silverware, napkin, share plates, etc.
- Set tables according to house standards and meal period placements.
- Clear finished tables in an expedient manner.
- Clean area around assigned section throughout the seating period and take dirty used dishes to the dish station and breakdown according to standards for the Kitchen Utility personnel to wash.
- Bring any guest complaint(s) or issue(s) to the immediate attention of the Manager on Duty
- When necessary, notify the Host/Hostess of vacant tables ready for setting and number of settings needed.
- Complete opening and closing side duties to standard.
- Become familiar with dining room menus to properly answer any guest questions regarding such.
- Adhere to all prescribed Company, statutory/regulatory policies, and procedures.
- Other duties as assigned.
Qualifications
- Must be at least 16 years of age.
- Must be at least 18 years of age to live in housing.
Physical Requirements include:
Constantly: stand and walk and lift/carry up to 10 lbs.
Frequently: Handling and reaching outward, lift/carry up to 20 lbs., and push/pull up to 12 lbs.,
Occasionally: sit, reach outward & above shoulder, squat/kneel, bend, lift/carry up to 50 lbs., and push pull up to 100 lbs.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.