What are the responsibilities and job description for the Assistant HR Manager - Yellowstone National Park position at Internal Career Site?
Overview
Live. Work. Explore. as a part of our Human Resources team in Yellowstone National Park!
Are you enthusiastic about hospitality, people, and beautiful places? By working at Yellowstone National Park, you will get all three! As the Assistant HR Manager, you will play a vital role in supporting the day-to-day administrative functions that keep the park running smoothly.
Job Summary:
The Assistant Human Resources Manager role is a dynamic position responsible for providing comprehensive human resources support and guidance to seasonal property management teams. This role requires exceptional interpersonal skills to effectively advise on HR policies, handle sensitive personnel issues, and conduct investigations while maintaining confidentiality and compliance with company standards and legal requirements. The Assistant HR Manager also plays a crucial role in developing partnerships with various internal stakeholders, supporting employee engagement initiatives, and continuously improving HR processes to enhance overall operational efficiency and employee satisfaction.
The Details:Position Type: SeasonalSeason Dates: April 2027 - October 2027Pay: $1,896.00 -$2,036.00/Bi-Weekly depending on location placed
Life in Yellowstone:
- Employee housing (dormitory-style) and on-site employee meals (cafeteria-style) provided
- Free on-site laundry facility, Wi-Fi (limited bandwidth), and utilities included
- Free Yellowstone & Grand Teton National Park pass
- Employee Recreation Program (recreation centers, athletics, gear rentals, seminars, van trips, hiking, and more)
- Access to discounted services at Yellowstone Medical Clinics operated by STGi.
- Retail, Lodging and Travel Discounts
- $350 Referral Bonus Program
Benefits:
Xanterra offers competitive benefit programs and services for eligible employees. For more information, click here.
Responsibilities
- Lead and advise seasonal management teams on HR policy, development, and communication through coaching and positive feedback.
Address and resolve personnel issues confidentially and professionally, providing guidance or referrals when needed.
Administer and oversee corrective and disciplinary actions to ensure consistency with company and legal standards.
Investigate sensitive matters such as harassment or discrimination, ensuring fair, timely, and policy-compliant conclusions.
Maintain accurate, confidential employee records and ensure timely HR documentation and communication.
Partner effectively with Operations, Security, Housing, and NPS to address employee concerns, investigations, and process improvements.
Support training, coaching, and compliance efforts for managers and supervisors in performance management and disciplinary practices.
Promote employee engagement and recognition programs while streamlining HR processes to enhance service and reduce liabilities.
- Other duties as assigned.
Qualifications
- Strong leadership, communication, problem-solving, and organizational skills with the ability to manage priorities in a fast-paced environment.
- Proven ability to coach, motivate, and effectively communicate with diverse audiences while exercising sound judgment.
- Minimum three years of Xanterra Yellowstone management and/or HR experience.
- Proficiency in Microsoft Office, including intermediate to advanced Excel skills.
- Willingness to work flexible schedules, including weekends and holidays.
Preferred Qualifications:
- HR certification.
- Knowledge of company policies, procedures, and park guidelines.
- Valid driver's license with a safe driving record.
Physical Requirements include:
- Able to stand, walk, and navigate facilities for extended periods, including distances up to one mile.
- Capable of lifting and carrying up to 50 pounds.
- Comfortable working at elevations above 7,700 feet.
- Able to travel safely on stairs and uneven, icy, or snow-covered terrain.
- Capable of sitting, standing, and walking for varying durations throughout the workday.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Salary : $1,896 - $2,036