Project Communication Specialist

Position Summary:

The Project Communication Specialist supports the successful delivery of enterprise technology projects by developing, implementing, and managing comprehensive communication strategies and plans. This role is responsible for ensuring that project stakeholders—including County leadership, department heads, project teams, and the public—are informed, engaged, and aligned throughout the project lifecycle. The specialist serves as a strategic partner to project managers, change management leads, and subject matter experts, translating complex technical concepts into clear, accessible messages.

Key Responsibilities:

Project Communication Support:

• Works closely with the projectmanager and projectteam to develop project communication plans and to deliver messaging, presentations, reports, and other materials that support the project.
• Identifies, plans, and delivers strategiccommunications content across multiple channelsto advance project goals.
• Crafts communications, distributes them, and followsup on actions requested of recipients.
• Draft and produceclear, engaging contentfor a variety of formats.
• Develops presentation materialto support the Enterprise ProjectManagement Office (EPMO).
• Translate technical contentinto plain languagesuitable for diverseaudiences, including non- technical stakeholders and the public.
• Facilitates and coordinates meetings, workshops, and presentations to support effective communication between stakeholders.
• Ensures project communications align with organizational policies and best practices.
• Collects and aggregates incoming communication and responses to ensure timelyand organized tracking of stakeholder feedback.
• Maintain communication logs, calendars, and impact assessments.
• Track communication effectiveness and provide reportingon outreach effortsand stakeholder sentiment.

Stakeholder Engagement & Support:

• Identify key stakeholders, audiences, and communication objectives for each initiative.
• Serve as a liaison betweenproject managers, technical teams, and businessstakeholders to ensure alignment on project objectives.
• Support stakeholder analysisand engagement strategies to foster collaboration and transparency.
• Identify potential communication risks and proactively address issues to ensure project success.
• Partner with changemanagement leads to align messaging with change readinessand adoption strategies.

Education & Experience:

• Bachelor’s degree in communications, Public Relations, Journalism, Business, or a related field.
• Minimum of 3–5 years of experience in communications, publicaffairs, or stakeholder engagement, preferably in a government or public sector environment.
• Experience supporting enterprise IT or businesstransformation projects is strongly preferred.

Skills &Competencies:

• Strong written and verbal communication skills with the ability to tailor communications to different stakeholder groups.
• Ability to understand stakeholder project needsto ensure tone,language, and formatof internal communication meets those needs.
• Understands employee engagement strategies and has the abilityto identify challenges and barriers and suggest actions for improvement.
• Able to provide guidance to project communication activities such as preparing and conducting surveys, analyzingand presenting survey results, conducting interviews, consultations, and focus groups.
• Knowledge of changemanagement principles and best practices.
• Proven ability to develop and implement effectivecommunication strategies.
• Proficiency in MicrosoftOffice Suite, projectmanagement tools (e.g., Smartsheet), and collaboration platforms (e.g., SharePoint, Teams).
• Strong analytical and problem-solving skills.
• Ability to work independently and manage multiplepriorities in a fast-paced environment.
• Familiarity with projectmanagement frameworks such as PMI, Agile, or ITIL is a plus.