What are the responsibilities and job description for the Production Shift Manager position at Intermountain Nutrition?
Position Summary
The Shift Manager is responsible for coordinating production across the entire facility
during the assigned shift.
This position keeps departments aligned, removes roadblocks, coordinates support, and
holds leaders accountable for meeting the shift plan. The Shift Manager is not expected
to personally troubleshoot every production or equipment problem. Department
Supervisors, Line Leads, Maintenance, Quality, and other support teams retain
responsibility for resolving issues within their areas.
Reports To
Director of Operations
Direct Reports
Department Supervisors and Department Leads
Line or Room Leads when a Department Supervisor is not assigned
Primary Responsibilities
Lead safe, compliant, and efficient production across the shift.
Communicate the production plan, staffing priorities, and performance
expectations.
Coordinate work between Production, Quality, Maintenance, Warehouse,
Planning, and other support departments.
Confirm that every operating department, room, and line has assigned
leadership.
Monitor production results, staffing, downtime, quality concerns, and schedule
attainment.
Remove roadblocks by assigning the correct owner and coordinating the required
support.
Escalate issues that cannot be resolved at the shift level.
Hold Department Supervisors and Line Leads accountable for results and follow-
up.
Ensure shift handoffs are accurate, timely, and complete.
Provide a clear end-of-shift performance report.
Decision Authority
The Shift Manager may:
Reallocate employees within the shift.
Adjust production priorities when conditions change.
Request immediate support from Maintenance, Quality, Warehouse, or other
departments.
Stop work when safety, quality, or compliance is at risk.
Escalate unresolved problems to senior leadership.
The Shift Manager does not independently change approved procedures, quality
requirements, production standards, or work-order specifications.
What Success Looks Like
Employees work safely and follow GMP requirements.
The shift understands the plan and current priorities.
Production stays aligned across departments.
Problems are assigned to the correct owner quickly.
Support departments are engaged when needed.
Leaders are held accountable for commitments.
Shift performance and risks are communicated clearly.
The next shift receives an organized handoff with no surprises.
Key Performance Measures
Safety incidents and corrective-action completion
Schedule attainment
Production output compared with goal
Labor performance and staffing alignment
Downtime and response time
Quality events and GMP compliance
On-time shift reporting and handoff completion
Qualifications
Manufacturing leadership or supervisory experience
Strong communication and coordination skills
Ability to make timely decisions under pressure
Experience holding leaders accountable for results
Working knowledge of safety, quality, and GMP requirements
Ability to understand production data and identify performance gaps
Willingness to work the assigned shift and support a 24-hour operation
Pay: $75,000.00 - $85,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Professional development assistance
- Referral program
- Retirement plan
- Vision insurance
Work Location: In person
Salary : $75,000 - $85,000