Bartender

SUMMARY:

Responsible for overseeing complete bar preparation, ordering, planning, scheduling, and

serving quality products to Brand Standards. Consistency is a key element in a positive guest

experience, which is achieved by always following recipes. A bartender must be friendly,

outgoing and possess good communication skills. A bartender should be organized and

able to think and act quickly and effectively in a fast-paced environment.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Provide exceptional customer service to all hotel guests, making their stay as

comfortable and accommodating as possible while achieving team and Brand goals.

• Perform quality assurance (QA) requirements for department.

• Interact/socialize with guests.

• Greet and serve guests as demand is needed.

• Serve alcohol responsibly, reaching out to management for intervention, if necessary.

• Mix, garnish and serve alcoholic and nonalcoholic drinks for guests of bar and dining

room following standard recipes.

• Perform a variety of food preparation duties, such as preparing hot and cold foods,

hors d’oeuvres and drinks.

• Immaculately cleans and maintains kitchen, equipment, utensils, service and eating

areas.

• Operate beer dispenser, brew coffee, tea, etc.

• Operate cooking equipment.

• Wash and sterilize stemware and dishes.

• Order supplies, puts up stock, and keeps records.

• Maintain Brand Standards and Health Department requirements.

• Will be required to run Micros (register) collecting money from guest immediately and

balancing cash.

• Will be required to stock and setup the bar.

• Arrange bottles and glasses to maintain an attractive display in agreement with Brand

standards.

• May be required to break down meeting rooms; handle evening coffee breaks or

refresh, etc.

• Use empowerment to exceed associate/guest expectations and resolve conflicts.

• Proper administration of key control.

• Remain highly visible and be readily available for guests at all times.

• Take initiative to offer assistance or answer questions throughout the hotel.

• Willingness and ability to train new associates.

• Thoroughly understand and implement the Brand service culture.

• Perform all shift checklist responsibilities.

• Assist other associates as the workload dictates to ensure the team’s entire workload is

completed daily.

• May be asked to operate a motor vehicle in the course of running errands for the

hotel.

• Perform other duties as required.

SUPERVISORY RESPONSIBILITIES:

• None

QUALIFICATION REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each duty

satisfactorily. The requirements listed below are representative of the knowledge, skill,

and/or ability required. Reasonable accommodations may be made to enable individuals

with disabilities to perform the job functions.

Education and/or Experience:

• High School diploma or GED preferred.

• No prior experience is required, but is preferred.

• Must maintain an applicable state health and/or alcohol compliance card.

• Must meet the state age requirement to sell and serve alcohol.

Knowledge, Skills and Abilities:

• Ability to maintain confidentiality of business and financial matters and information

related to the property, owner(s), partners, guests, associates, etc.

• Good interpersonal skills. Ability to work in a courteous, tactful and patient manner

with other associates, management, guests, vendors, suppliers, and other members of

the general public conducting business with the property.

• Ability to communicate effectively verbally.

• Ability to work in a fast-pace, high-energy and demanding work environment.

• Ability to work as a team player with all levels of associates.

• Dedicated, hard-working, self-motivated.

• Practice safety standards at all times.

• Ability to solve basic equipment problems and/or who to contact for resolution.

• Skilled in operation of tools and equipment listed below.

• Complete knowledge of Emergency Equipment Manual, i.e., utility and water shutoff

equipment, fire alarm system/panel and emergency procedures, etc.

SPECIAL REQUIREMENTS:

• Prompt and regular attendance

• The hotel operates 7 days a week, 24 hours a day. Department schedules must

accommodate fluctuating business demands and associates may be asked to work

shifts other than those they prefer or normally work and overtime as required.

• Associates are required to comply with hotel and/or department uniform and

professional attitude and appearance standards.

• Associates are expected to carry out all reasonable requests by team leaders and

managers and act as a team player with all levels of staff.

• Participate in all mandatory job training and meetings.

• Food handling certification or as required by local health department.

• Required to attend and successfully complete Alcohol Beverage Education training.

• Adhere to requirements, policies, and procedures outlined in Employee Handbook

and/or other property documents.

• Immediately report any suspicious activities by guests or others.

EQUIPMENT OPERATED:

• Micros (POS)

• Oven and stove

• Dishwasher

• Griddle

• Electric chaffing dishes

• Commercial coffee machine

• Juice machine; tea machine; beer dispenser

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

The physical demands and work environment characteristics described here are

representative of those that must be met by an associate to successfully perform the

functions of this job. Reasonable accommodations may be made to enable individuals with

disabilities to perform the job functions.

• While performing the duties of this job, the associate is occasionally required to sit;

regularly use hands to handle, or feel objects, tools, or controls; and talk and hear.

• The associate is regularly required to stand, walk, and reach with hands and arms.

• The associate must frequently lift and/or move up to 50 pounds.

• Specific vision abilities required by this job include close vision and the ability to adjust

focus.

• The noise level in the work environment is usually moderate.

• Associate may be required to wear personal protective equipment (PPE) while

performing certain duties.

Job Types: Full-time, Part-time

Pay: From $17.00 per hour

Expected hours: 25 – 40 per week

Benefits:

• Employee discount

Work Location: In person

Salary : $17