Inside Sales Coordinator

Company Description Intermodal Tank Transport (ITT) is a market leader in global tank container logistics and transportation, specializing in innovative supply chain solutions for bulk liquid trades. Founded in 1993, ITT pioneered efficient isotank transport between the U.S. and Latin America and has since expanded into new and challenging markets worldwide. The company is recognized as one of the most specialized tank container operators in U.S.–Latin American trades, driven by a strong commitment to safety, quality, efficiency, and environmental and security management. ITT has a growing global presence with offices in the U.S., Europe, Asia, and Latin America, including its U.S. office in Houston, Texas, where this role is based.

Role Description

We are looking for an 'Inside Sales Coordinator' who reports to the North American Inside Sales Manager. The Inside Sales Coordinator supports our sales team on a day-to-day basis, answering client calls/emails, responding to requests for quotes, drafting quotes, preparing costs sheets for FRQ's, preparing reports and handling routine customer queries while remaining focused on exceeding customer expectations at all times.

Duties

• Analyze pricing information to create quotations
• Research and determine best logistics options for business opportunities
• Coordinate with other offices and vendors to gather local costs for rate requests
• Handle incoming calls, emails and follow-up on those communications
• Gather information for RFQ's/Bids related to the transportation of liquid chemicals in ISO tanks
• Assist assigned Sales Manager(s) with requests originating from different markets
• Maintain filing/data entry of local costs and tariff's in our system
• Work with assigned outside sales team to create and update pricing requests
• Complete monthly reports related to different customer and company KPI's
• Other duties may be assigned.

Qualifications

• Excellent customer service along with great interpersonal skills
• Strong desire to learn about our business
• Ability to learn through experience as well as traditional methods
• Self-motivated and solutions oriented
• Critical thinker with the ability to retain and execute what you have learned
• Require minimal supervision to follow through and complete assigned tasks/projects
• Ability to manage time effectively to complete job functions across multiple time zones and meet required deadlines
• Have good oral and written communication skills
• Work well independently and as a team
• Comfortable working in Microsoft office (Excel, Word, Outlook)
• Excel skills must be intermediate to advanced, with good math skills
• Ability to work efficiently in a fast paced, changing environment
• Strong analytical skills
• Must be able to pass background check and drug test

Education and/or Experience:

 One to two years inside sales, logistics, customer service experience is preferred by not required. High School graduate or above.

Physical Demands

Work requires sitting, writing and correctable vision; frequent use of fingers, hearing, speaking, with occasional light and moderate lifting, light and moderate carrying, reaching, walking, standing and twisting. Work requires ability to read documents, reason, deal with multiple concurrent tasks, communicate both verbally and in writing. The employee must occasionally lift and/or move up to 25 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

Send your resume today.

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance
• Bonus
• STD