Director Care (Case) Management

• An R.N. that led Case Management in an acute care setting for more 3 years

• Under the supervision of the North Division Executive Director of Care Management, the Director of Care Management is a pivotal role responsible for orchestrating and optimizing care management.
• You will lead and inspire a dedicated team, ensuring a seamless continuum of care, patient advocacy, and efficient resource management from admission through to discharge.
• This role is integral in maintaining financial viability by overseeing care management teams to coordinate the best next site of care for our patients.
• This position oversees 2 hospitals (one with 390 beds and the other with 128 beds).

• Master Coordinator: Direct, coordinate, and facilitate care management processes to ensure the highest standard of patient care and operational efficiency.
• Champion of Continuity and Care Coordination: Oversee the delivery of consistent and expected clinical outcomes, advocate for patients, and manage resources effectively to minimize fragmentation within the healthcare delivery system.
• Communication Facilitator: Ensure robust communication amongst all members of the healthcare team, fostering an environment of collaboration to enhance patient care.
• Cultural Advocate: Promote cultural and religious sensitivity, ensuring patient care respects diverse beliefs and backgrounds.

• Mission-Driven Leadership: Ensure team alignment with the organization’s Mission, Vision, and Core Values.
• Customer Satisfaction: Develop and maintain a comprehensive departmental customer satisfaction program.
• Human Resource Management: Attract and retain top talent, coach, and manage staff to achieve peak performance.
• Compliance and Confidentiality: Adhere to infection control, risk management, confidentiality policies, and regulatory guidelines.
• Cultural Competency: Foster a respectful environment that is sensitive to cultural and religious diversity.
• Safety and Security: Ensure compliance with all safety and security policies and procedures.
• Patient-Centric Care: Provide competent care tailored to diverse patient populations, including neonates, pediatrics, adolescents, adults, and older adults.
• Policy Development: Contribute to the creation and maintenance of departmental policies in line with organizational, legal, and community standards.
• Goal Setting: Assist in setting departmental goals that align with organizational strategies.
• Budget Management: Participate in annual budget planning to deliver cost-effective and high-quality services.
• Admission and Discharge Management: Oversee admission and discharge services, ensuring alternatives are considered for non-qualifying inpatient admissions.
• Physician Relations: Build strong cooperative relationships with physicians.
• Utilization Management Oversight: Lead the Utilization Management Committee, ensuring effective use of resources and monitoring data trends.
• Contract Management: Supervise services provided by external partners, maintaining high service standards.
• Referral Agency Coordination: Establish and maintain relationships with external agencies to facilitate timely patient discharges.

• Educational Background: Bachelor’s Degree in Nursing; Master’s Degree preferred.
• Clinical Experience: At least 2 years as an RN in an acute care setting.
• Leadership Experience: Minimum 3 years managing care coordination. Utilization review knowledge preferred.
• Independent Leadership: Proven ability to work independently and lead teams to achieve objectives.
• Systemic Thinking: Expertise in applying system thinking to identify and solve problems efficiently.

• MS WORD Resume
• required compensation.
• Contact information.
• Availability

Salary : $150,000 - $220,000