MSO Specialist

SUMMARY:  

The Medical Staff Office (MSO) at InterMed provides ongoing support and oversight for all aspects of physician peer review, payor enrollment, credentialing, privileging, and annual reviews for a multi-specialty group of medical providers, including physicians, nurse practitioners, and physician assistants. MSO Specialists work collaboratively to manage the full lifecycle of these processes, with each team member specializing in a specific area while maintaining the ability to cross-cover and support others as needed. 

CORE RESPONSIBILITIES: 

• Communicates clearly with providers and their liaisons, medical staff leadership and administration as needed to provide timely responses upon request on day-to-day issues as they arise. 
• Prepares, issues, electronically tracks and follows-up on appropriate OPPE, FPPE & Annual reviews for efficient, high-volume processing of review standards, established procedural guidelines, and strict timelines. 
• Supports InterMed’s ASC and General Medical Staff to assure completion of all payor enrollment, credentialing and privileging related requirements, for medical staff appointments necessary for maintaining clinical privileges, as outlined in InterMed’s Medical Staff Bylaws. 
• Participates in the development and implementation of process improvements for the system-wide credentialing and privileging process. 
• Prepares reports required by regulatory and accrediting agencies, policies, and standards. 
• Utilizes CredentialStream to assign privileges and reviews 
• Uses CredentialStream to track expirable metrics and follows up with CVO and/or medical staff to ensure timely renewal to prevent lapses in licenses, certification, education and board CME (Continuing Medical Education) requirements. 
• Responsible for maintaining and monitoring files to ensure completeness and accuracy; reviews all file documentation for compliance with quality standards, accreditation requirements when applicable, and all other relevant policies; prepares and provides information to internal and external customers as appropriate. 
• Responsible for maintaining an accurate shared master file to include all credentialing and privileging information for all medical staff at InterMed as well as individual folders with appropriate documentation for all classes of medical staff. 
• Maintains strict confidentiality in alignment with HIPAA (Health Insurance Portability and Accountability) guidelines and InterMed policies. 
• Perform other duties to support the mission, vision and values of InterMed. 

MISSION AND VALUES: 

• Follows InterMed’s mission to provide patient-centered primary care, putting the patient first to deliver high quality, high value care. 
• Provide the highest quality care to our patients with a level of service that exceeds their expectations. 
• Maintain a positive attitude and always treat our patients and each other with dignity and respect. 
• Insist on honesty and integrity from each other and our business partners. 
• Make teamwork a core component of our relationships between physicians, staff, and patients. 
• Embrace change to better serve our patients. 
• Use business practices that feature individual accountability and group responsibility to ensure delivery of high value healthcare. 
• Have fun as we carry out our mission to serve. 

KNOWLEDGE, SKILLS, AND ABILITIES: 

Education: 

• High School diploma required 
• Associate’s degree or a combination of school and related work experience preferred 

Experience: 

• 3 years’ experience in healthcare preferred  
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and adaptable to other cloud-based tools and technologies 
• Demonstrated ability to work both independently and collaboratively within a team, including providing cross-coverage to support departmental and organizational goals 
• Experience managing multiple priorities in a fast-paced environment while meeting deadlines preferred 

The estimated compensation range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications, and other job-related reasons. Certain positions may be eligible for incentive compensation plans above and beyond base compensation. 

Salary : $23 - $34