Medical Assistant | ENT | South Portland, ME | 40-Hours

SUMMARY:  

The Support Medical Assistant (MA) provides clinical and administrative support in outpatient primary and specialty care under a licensed clinician. This role emphasizes patient- and family-centered care through collaboration with healthcare professionals and manages instrument supply, including inspection, decontamination, and sterilization. 

CORE RESPONSIBILITIES: Has the clinical skills and competencies necessary to perform the essential tasks of a Medical Assistant (MA) 

• Gathers and updates relevant patient information and vital signs in the chart based on visit type. 

• Prepares patients for visits by obtaining pertinent data and vitals. 

• Completes clinical tasks as directed by licensed Clinician: 

• Medication and/or vaccine administration 

• Performs diagnostic screenings 

• Accurately collects and prepares specimens for testing 

• Sets up and assists with in-office clinical procedures 

• Refills medications per protocol 

• Completes patient clinical documents 

• Maintains clinical equipment and supplies including rotation, stocking and cleaning. 

• Documents accurately, appropriately and timely into patients’ chart. 

• Performs administrative duties as assigned including patient outreach and scheduling. 

• Coordinates patient care management with in-house specialties, community resources, home health, hospital or acute care. 

• Completes mandatory educational requirements and maintains required BLS certification.  

• Maintains strict confidentiality in alignment with HIPAA (Health Insurance Portability and Accountability) guidelines and InterMed policies. 

• Perform other duties as assigned to support the mission, vision and values of InterMed 

Environmental Maintenance Functions (Derm/Mohs/Audiology/ENT): 

• Performs environmental maintenance duties as assigned for clinical equipment within Dermatology, Mohs, Audiology and ENT departments. 

• Ensures proper cold chain management for the storage of medications and therapeutic injections. 

• Sorts, inspects, and assembles procedural instruments and safety equipment with knowledge of OSHA standards and regulations. 

MISSION AND VALUES: 

• Follows InterMed’s mission to provide patient-centered primary care, putting the patient first to deliver high quality, high value care. 

• Provide the highest quality care to our patients with a level of service that exceeds their expectations. 

• Maintain a positive attitude and always treat our patients and each other with dignity and respect. 

• Insist on honesty and integrity from each other and our business partners. 

• Make teamwork a core component of our relationships between physicians, staff, and patients. 

• Embrace change to better serve our patients. 

• Use business practices that feature individual accountability and group responsibility to ensure delivery of high value healthcare. 

• Have fun as we carry out our mission to serve. 

KNOWLEDGE, SKILLS, AND ABILITIES: 

• Education: Successful completion of an accredited Medical Assistant program 

• Associate's degree program preferred 

• Knowledge of OSHA standards and regulations 

• Basic knowledge of equipment used within Dermatology, Mohs, Audiology and ENT departments. 

• Demonstrates excellent professional judgement, phone skills and prioritization decision-making skills. 

• Experience: Entry Level 

• License/Certifications: 

• Current CMA or RMA certification preferred 

• BLS required 

• Professional appearance and demeanor 

• Proficient in Windows and Microsoft applications, and electronic medical record (EMR) experience preferred