What are the responsibilities and job description for the Director of Client Engagement/Outside Sales position at Interlink Cloud Advisors, Inc.?
Description
Interlink is hiring our next Director of Client Engagement/Outside Sales, a hybrid Sales Account Executive role located in the Midwest Region. Reporting to the VP of Sales, you'll be a key part of a team that values collaboration in supporting our clients' business and technical needs while providing digital transformation using Microsoft's Cloud suite of offerings. We are looking for someone with a proven track record of selling technical services and increasing revenue, and a passion for building strong client relationships.
In this role, you will actively seek new sales opportunities with a mix of prospecting efforts and warm leads while overseeing a portfolio of clients to grow and develop. You will champion your clients' needs and nurture meaningful relationships that enable you to identify their business & technical pain points and requirements, develop proposals, and manage their feedback over the long term.
Responsibilities:
- Effectively prospect, qualify, develop, and close new business opportunities
- Present, promote, and sell all our consulting and licensing (CSP) services using a win/win approach to existing customers
- Create and execute strategic existing customer plan and new business plans to grow revenue and increase market share while achieving sales targets and outcomes
- Stay informed on industry trends to effectively anticipate and correlate back to client needs
- Manage and prioritize client needs versus business needs by building relationships and proactively collaborating with stakeholders
- Maximize client experience and satisfaction by actively listening to uncover root causes or unknown customer concerns; follow up by creating timely action plans and coordinate with service delivery leadership
- Use Microsoft CRM to update and maintain accurate customer data
- Analyze the territory/market's potential, track opportunities, sales, and status reports; use data to create detailed reports reflecting customer needs, problems, interests, and potential for new products and services for the leadership team
- Maintain and develop partnerships with the Microsoft account team
Requirements
Proven track record of obtaining new business and sales growth
- 5 years of experience selling and negotiating contracts for technical services
- 5 years of experience in a client-centric role and a mindset to ask probing questions and strategize the best ways to solve customer needs with our business solutions
- 2 years of experience working with concepts and trends of Cloud computing, specifically supporting Microsoft sales
- 2 years using CRM software for accurate client data and reporting
- 3 years of experience supporting multiple client accounts simultaneously
- 3 years of experience in Office products - especially Teams, Excel, Word, Outlook, SharePoint, Azure and/or Dynamics 365
- Exceptional presentation, interpersonal, and communication skills, both written and verbal
- Ability to think critically, strategically, and tactically with solid attention to detail in a high-energy, fast-paced environment
About Us:
Interlink is a nationally recognized IT consultancy, offering the flexibility of a small company while providing stability and benefits usually found at enterprise firms. We work with a "family first" attitude, so we look to hire motivated individuals who understand that getting work done while having fun is important. As the winner of The Best Places to Work Award for five consecutive years, we know what it takes to care for our employees and clients.
Interlink Advantage:
We are the premier Microsoft Cloud consulting company based in Mason, OH. We are a team of trusted experts who know how to navigate the intricacies of Microsoft's technologies, guiding and educating clients to avoid overspending on tech licenses while optimizing their tools. At Interlink, we believe working in an innovative, fun, and collaborative environment is key to success. Get to know us and our company culture more at: http://www.interlink.com/about-us/company-culture.
Interlink Cloud Advisors is an equal-opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.