Project Manager - Multifamily - Flooring & Countertops

The Project Manager is responsible for supporting sales, operations, and production teams as assigned by the Region President. This role focuses on optimizing business systems, improving process efficiency, and ensuring accurate and timely job costing across the organization. The Project Manager will serve as a subject matter expert on system workflows, provide training, and lead key technology and process-improvement initiatives.

Essential Functions

Contract Review

• Review contract scope of work and dollar values in conjunction with Account Executive (AE)
• Check the Scope of Work SOW to make sure it lines up with the bid
• Make sure all items listed are within our normal installation processes
• Note anything that does not align with the bid
• Check the Schedule of Values SOV against the bid/ proposal
• Make sure all dollar values are accounted for and know what they include
• Check Billing Procedure: review the billing procedure for the project (Procore, Textura, GC Pay, etc.), coordinate with Project Coordinators (PC) on monthly billing requirements

Bid/ Take-Off Review

• Review bid/ take-off with AE to make sure the dollar values match the contract
• Split out areas if needed for SAP structure

Plans/ Diagrams

• Review contracted plans and diagrams, work with AE for any questions
• Make sure diagrams match what was contracted
• Review plan drawings and specifications for accuracy and constructability
• Monitor RFI’s/ASI’s/addendums and any other revisions throughout the project and track those revisions accordingly

Prepare Labor Offer for Subcontractor

• Review labor rates from bid
• Set up labor rate offer in excel format; this is often done with input from AE
• Review labor rates offer with AE and MF Operations Manager
• Send labor rate offer to Subcontractor for review and approval
• Once approved by Subcontractor, have extended in SAP

On-site Coordination with GC personnel

• Work with Project Manager, Project Engineers(s), and Site Superintendents from general contractors for all project(s) needs
• Schedule: mange project schedule throughout project
• Use project schedule to determine procurement and delivery timelines for projects
• Work with MF Operations Manager to determine labor needs based on project schedule
• Attend weekly job-site meetings (virtual or in-person)

Change Orders/ RFI’s

• Create change orders when changes to the contract are requested. Loop in AE as needed for larger change orders and/or pricing strategy
• To include add on/ deducts- request pricing/ stock check/ samples
• Send change order to builder
• Use Excel file template to bid change order
• Track/ organize change orders in the project folder
• Use the change order tracker to keep track of each change order sent
• Follow the change order approval process

Production Set Up

• Set up basic project information and submittal log(s)
• Manage submittals
• Create internal SOV for project
• Create cut-sheets and diagrams for project
• Work orders to be broken down to mirror how project will be installed
• PC’s will key work orders

SAP Set Up

• Verify that community has been set up by AE, and complete ZIB if needed
• Ask PC’s to kick off lot in SAP

Forecasting

• Work with team to accurately forecast monthly numbers and update as needed

Monthly GC Billing

• Manage internal SOV for monthly billings
• Update internal SOV with issued CO’s
• Color coordinate monthly billings within the SOV
• Work with PC’s for any billing questions or issues
• PC’s responsible for billing GC and in SAP

Service Account / Relationship Building

• This is vague but should/can include...
• Problem solving with customer
• Be in front of the customer, be reachable, be responsive
• Treat to lunch, bring doughnuts by the jobsite, stop in at their main office, etc.
• Developing customer relationships, this leads to repeat work

We are the leading national installer for select high-value and stylistically important interior finishes, such as flooring, cabinets and countertops, to our homebuilder customers, )single family, multi-family, commercial and repair & remodel customers.