Field Project Specialist

The Field Project Manager is responsible for overseeing customer’s kitchen remodel project from sale to project completion. This position will require knowledge of sales, remodeling, kitchen design and management, including current conditions and industry network. Must have technical knowledge, measuring, scheduling, and organizational skills. Leadership of the bid process and project forecasting is required. Excellent verbal, written and facilitation skills; including the ability to influence, negotiate and explain complex processes to clients and staff.

Essential Functions

• Responds promptly to site analysis purchase orders provided by Home Depot
• Schedule in-home measures with customers
• Create accurate 20/20 file using information from the site analysis
• Prepares an estimate of expected cost of labor and scope of work
• Provides and reviews labor bid with customer, and submits labor bid to store for future purchase
• Manages work in pre-sale and post-sale funnels
• Review kitchen cabinet layout with customer to ensure fit of design
• Establishes rapport with customers, and discusses all their installation needs
• Delivers ongoing value to relationships with Home Depot associates in stores
• Primary point of contact for kitchen installations for specific stores, Independent Contractors, and Crew2 sales force acting as a liaison between the external customers, stores, and Independent Contractors managing all jobs in progress daily
• Perform job site visits during predetermined milestones and as needed
• Receive calendar of Independent Contractors availability and offer jobs to meet customer schedules
• Approves Independent Contractors invoices for payment confirming negotiated pricing by individual
• Proficient in permit applications and confirm with Independent Contractors that all permits are posted on site
• Assures open permits are tracked and closed as required by PM’s as needed
• Assures Lead Safe practices are considered and/or followed on appropriate jobs and files appropriate paperwork
• Update all appropriate systems with the most current update of the project
• Execute the change order process when needed
• Provide weekly project updates to the Field Operations Manager
• Maintains, tracks, and reports all financial aspects of project, including margins, forecasts and billing
• Assume responsibility and communicate effectively and efficiently with supervising managers, consumers, general contractors, subcontractors, retailers

Education & Experience

• Residential Kitchen Design remodeling: 3 years (Preferred)
• Project Management: 3 years (Preferred)

Skills & Competencies

• Strong interpersonal skills and ability to work with consumers in relationship selling and project management
• Attention to detail of measurements, calculations, and material ordering
• Flexible schedule, occasional weekends, and/or evening appointments
• Manages sales funnel and supports activities with retailer including training
• Superior communication and organization development skills
• Proven ability to manage multiple projects in a dynamic, fast-paced environment
• Demonstrate knowledge and understanding of construction documentation and sequencing
• Practical knowledge of value-engineering
• Experienced in Design Software 20/20 (preferred)
• Experience with Microsoft Office (Project, Excel, Word)
• Ability to travel within an assigned market

We are the leading national installer for select high-value and stylistically important interior finishes, such as flooring, cabinets and countertops, to our homebuilder customers, )single family, multi-family, commercial and repair & remodel customers.