Senior Project Manager

Senior Project Manager - Hospitality Interior Design

We are a successful and growing hospitality design, procurement and branding firm seeking a talented senior project manager to join our team. You thrive in a culture built on collaboration and respect, enjoy mentoring and sharing your expertise with others, and have extensive experience work with top hospitality brands. Moreover, you possess the unique capability to balance a highly innovative and intrinsic drive to create memorable environments through storytelling, documentation, and installation with a pervasive leadership mindset and project management skills to inspire others to provide concierge service, deliver projects that exceed our client's expectations, and streamline process efficiencies for our team.

If you're looking for a a challenging role that marries your hospitality design expertise with your leadership proficiencies, this is an exciting opportunity for you

POSITION OVERVIEW

The Senior Project Manager will play a key part within IIG's comprehensive design team. This role requires an individual who is passionate about pursuing design excellence through process, teamwork, and strong leadership. In addition, this position carries an assumption of tenure in the design industry, as well as an extensive knowledge of design process throughout all phases. In this position, you will be assigned projects where your experience, knowledge, and skillset fit the project needs best. Some projects may require high-level oversight of the project design team, others may require a more hands-on design lead or project management role. The Senior Project Manager is highly skilled in technical knowledge to ensure quality documentation is submitted to architects, consultants, hotel brands, and/or hotel owners. A solid knowledge base for construction detailing of interior finishes, design features, and millwork is required. Moreover, it is essential for the Senior Project Manager to support IIG's continuous learning environment by mentoring or sharing their knowledge with fellow teammates. Team building and persuasive design leadership are crucial elements within this role. This individual is expected to demonstrate professionalism and sound judgement, as well alignment with IIG's core values, guiding principles, and processes.

As Senior Project Manager, you will be responsible for managing multiple large-scale projects, facilitating the day-to-day effectiveness of the project team to meet overall deadlines, project goals, and objectives for design and budget. In addition, you will create, maintain, and execute the project schedule, monitoring and evaluating project hours. In this position, you will play a key leadership role in the following areas: schedule management, scope management, client management, effective project communication, technical coordination, and implementation of design. As Senior Project Manager, you will be accountable for the successful execution of the Construction Documentation Set. In addition, you will lead communication and coordination of technical issues with other project consultants to ensure the drawings thoroughly and completely depict the design implementation. Finally, as Senior Project Manager, you will serve as the main day-to-day point of contact for the client.

ESSENTIAL FUNCTIONS

DESIGN | IMPLEMENTATION | TECHNICAL COORDINATION

• Possess expert knowledge of hotel standards, fire codes, and ADA accessibility requirements for interiors.
• Manage and lead assigned projects from start to finish with minimal supervision from design leadership, for the project duration.
• If assigned creative lead role, lead assigned design team to develop design narrative, providing concept and research direction for assigned projects
• Lead charettes or massing exercises to develop 3D concepts
• Possess proven understanding of project profitability
• Possess strong sketching, programming, and floor planning skills. Direct team on development of these skills.
• Adhere to the terms of the Interior Design Agreement executed between the firm and the client and/or any sub-consultants. Responsible for understanding IIG's contracted scope of services for assigned projects and guiding the project to stay within the agreed upon scope. Identify potential additional services and coordinate with design leadership to request from client.
• Present entirely to client or conduct client calls, providing adequate notes and downloads for next steps (as required).
• Possess expert knowledge of durability standards, installation, and construction methods
• Select interior finishes and furnishings when assigned as Project Lead, communicating with manufacturer's representatives to research material selection costs and specification information to ensure appropriate selections are made for the project budget with minimal direction from design leadership.
• Possess strong technical knowledge for creating and reviewing FF&E specifications and installation coordination of FF&E furnishings, decorative lighting, and other related interior design contract documents for design aesthetic, accuracy, and completeness. Proven knowledge of contract hospitality sourcing and suppliers.
• Serve as lead technical support on projects. Lead the construction document process and consultant coordination, provide production support (as needed) to ensure quality and timely completion of any deliverables.
• Participate in on-site field measures or site visits individually or with design leadership
• Manage project CA scope and maintain submittal logs. Review and respond to RFIs, shop drawings and submittals with minimal oversight from design leadership.
• Possesses strong time management skills and models a highly organized approach to the design process resulting in on time, on budget deliverables.

PROJECT TEAM MANAGEMENT

• Collaborate with design leadership to ensure project needs are satisfied by effectively managing design staff and ensuring efficient utilization of resources
• Assign tasks to project team and monitor day-to-day staff progress
• Responsible for clear communication of work assignment expectations, keeping the project team on track, and meeting utilization targets using the Project Tracker
• Responsible for the creation and tracking of the project schedule – aligning schedule with project hours in Resource Manager (hour reporting tool), tracking project time to complete tasks, and reduce staff overtime
• Responsible for project hour management and meeting billable hour targets
• Demonstrate effective leadership and reinforce the firm's mission and vision
• Oversee the design team progress on selection of interior finishes and furnishings and presentation development – ensuring all work in progress meets project goals for review with design leadership.
• Possess a highly organized ability to manage multiple priorities and projects while consistently achieving high standards and goals
• Possess strong leadership, management, and mentoring skills

CLIENT MANAGEMENT

• Provide timely responses to client needs
• Manage daily all client relations and correspondence with guided supervision from senior management
• Ensure project satisfaction, meeting client's criteria for aesthetics, function, budget, and schedule
• Prioritize building and maintaining the client trust and relationship
• Communicate project information internally and externally, ensuring the client, project team, and IIG management are all receiving timely project information and updates

QUALIFICATIONS

EDUCATION | LICENSING | EXPERIENCE

• Bachelor's degree in Interior Design or Interior Architecture
• 8-12 years design experience (preferred)
• NCIDQ or NCARB (desirable)
• LEED-AP (in progress, desirable)
• State License (Florida) (preferred)
• Minimum of 8 years of interior design experience, hospitality preferred

COMPUTER PROGRAMS

• AutoCAD (advanced proficiency and 8 years' experience required)
• Revit (advanced proficiency and 8 years' experience required)
• Adobe Photoshop (advanced proficiency and 8 years' experience desirable)
• Adobe InDesign (intermediate proficiency)
• Google Sketch-up (intermediate proficiency)
• Microsoft Office (intermediate proficiency)
• Project Management Software (Resource Manager or similar)
• DesignSpec(desirable)

PERSONAL ATTRIBUTES

• Extremely ambitious with the drive and commitment to succeed
• Passionate and committed to contributing to excellence of IIG
• Highly motivated and focused
• Organized, focused action planning and time management skills to effectively prioritize multiple projects concurrently
• Entrepreneurial business focus with strong business acumen
• Strong communication skills, internally and externally
• Demonstrated alignment with IIG's guiding principles & processes
• Strong attention to detail
• Naturally shows initiative and is solution focused
• Provides strong leadership to achieve sales results
• Well-presented and articulate

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Health savings account
• Paid time off
• Vision insurance

Work Location: In person